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Field Technician

2 months ago

Homewood AL, United States Feldco Full time
Field Technician - Feldco Home Renewal (Homewood, IL) Feldco- Windows, Siding, Doors, and Roofing, a Top Workplace as recognized by the Chicago Tribune, is looking for Field Technicians to join our successful, highly motivated team at Feldco. We have 45 years of experience in delighting customers by making home improvement projects simple.

Please be advised of the following: This position offers overtime averaging roughly 5 hours per week and overtime pay would be time and a half for any hours worked over 40 This position requires a valid driver's license; Company Vehicle is provided Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10-time award winner

Responsibilities: Conduct Precise Measurements Visit customers' homes post-sales closure to greet and take accurate measurements for windows, doors, siding, or roofing replacements Input measurements into the system using the tablet provided to ensure the accurate creation of purchase orders Perform Service and Repair Work Schedule and attend service appointments requested by customers through the operations department to address issues like drafty windows, crooked window frames, etc. Utilize the tablet to manage and view appointment schedules efficiently Purchasing of Products Oversee the procurement of products necessary for customer projects Verify Contract Details Ensure all contract details are accurate and confirmed on the tablet provided before proceeding with any installations or services Conduct Installation Inspections Perform thorough inspections of installations to verify quality and compliance with standards Engage & Delight Customers Provide exceptional customer service to engage with and exceed customer expectations at every interaction Job Qualifications: Preferred, not required: 2 + years working with home construction projects Outstanding customer service skills Extremely accurate and detail-orientated PC/Tablet skills for order entry & appointment resulting High school diploma or equivalent Must be able to push, pull and lift a minimum of 50 lbs. and up to 100 lbs. when it is required for a service Must be comfortable performing work on ladders Ability to work evenings and Saturdays to meet the demands of our customers Additional Information 4 Week Paid Training Program Full time position with benefits (Medical, Dental, Vision, Vol Life, STD, LTD, 401 K, and Paid Time Off) Company Vehicle Performance Bonuses What Can Feldco Offer You? Leadership We are the Replacement Window, Door, Siding, and Roofing Company in America We take great pride in our leadership and transformation of the home improvement market. Growth We have more than quadrupled our business over the past few years and are presently expanding into more new markets. Advancement We have recently promoted many internal staff members to senior management positions and offer external training. Teamwork We are focused on assisting each other and working together to take care of our customers.