Senior Business Analyst-100% Fully Remote

4 weeks ago


San Francisco CA, United States DataStaff, Inc. Full time

Senior Business Analyst
for a long-term contract opportunity with one of our direct clients in
Serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff in support of business process.Analyze and complete documentation for in the area of child welfareWork collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficienciesAssess business readiness and participate in organizational change management activitiesCoordinate with social work staff for system development and designAssistance with training plans for new developmentCoordinate closely with internal and external usersAssist in testing, training plans, communications and business readiness plans.Analyze and document policy/practice changes and work with the policy and/or change managementParticipate in time studies in preparation for caseload weighting changes in the new systemAssist in documentation for vendor procurement and federal compliance/reimbursement.Work with the team to ensure any new development meets the business needs and criteria necessary for Child Welfare staff including but not limited to:The analysis of business processes and change management and business organizational readiness initiatives to support development and designWorking with the project team and sprint teams to fully engage the business partners to ensure a proper business functionality in the new system as a Product Owner/Product Manager.Outreach to community partners/providers including data exchanges/interfaces.
In the role of the Child Welfare Expert, the following services are required:Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.Assistance in developing project documents.Excellent communication, presentation, collaboration, writing and interpersonal skills.Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.Must be able to perform with minimal supervision.Provide guidance and training to agency staff as needed.Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.Identifies business trends and needs utilizing real data and staff feedback.Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.Knowledge and Skills:For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. 5+ Years’ Experience in Child Welfare or related fieldProduct Owner and/or Product Manager certification a plusKnowledge of DCF’s mission, policy, practice, state agencies and community partners/service providersKnowledge of agile development methodologies, including developing acceptance criteriaKnowledge of case management systems and modern web-based capabilities/applicationsKnowledge of, requirements gathering and documentation processesExperience in facilitating large groups for presentations, LEAN Events and trainings a plusExperience in analyzing data to draw business-relevant conclusions
Desired Skills:4 - 6 Years - Problem Solving Skills4 - 6 Years - Communication skills both verbal and written4 - 6 Years – Microsoft Office
DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave.



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