Kitchen and Bath General Manager

4 weeks ago

Boston MA, United States Lumber Contacts, Inc Full time
Job Description

Job Description

Our client has and opportunity for an outgoing leader who loves working with people, team work, values professionalism, and respect for customers, vendors and co-workers.

This role manages the showroom selling cabinet lines, countertops and accessories for kitchens and baths by performing the duties below personally or through subordinates.

Job Responsibilities include, but are not limited to:

• Present a friendly and accommodating atmosphere, helping our customers determine their needs and facilitate their request efficiently and accurately.

• Present a professional appearance and abides by the guidelines outlined in the employee handbook.

• Has full profit and loss responsibility including sales budget and expected gross margins. This will include working with company president to develop yearly business plan and budget.

• Plans and prepares work schedules and assigns employees to specific duties. Directs staffing, training, and performance evaluations to develop and control sales program.

• Supervises, trains, and leads all kitchen designers and administrative staff. Knowledge of 20/20 software is necessary.

• Must have a good working knowledge of all product lines.

• Responsible for keeping all kitchens, bath and countertop displays current and relevant.

• Manages purchasing and receiving to include invoicing and credits of all Concord Kitchens products sold.

• Maintains showroom and updates displays and product samples as needed.

• Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices.

• Responsible for developing and passing on sales opportunities for other locations.

• Handles customer's concerns and/or inquiries.

• Responsible for opening and closing of store.

• Responds to fire and burglar alarms.

Supervisor Responsibilities

Directly supervises approx. 5 - 10 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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