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Location: CHA Cambridge Hospital Work Days: 3 - 7:30 PM or 4 - 7:30 PM Category: Service and Trade Department: Food Service CH Job Type: Per Diem On Call Work Shift: Evening Hours/Week: 0.00 Union: Yes Union Name: CH Laborers 380 DEPARTMENT DESCRIPTION: At CHA, our food service department plays an important role in the satisfaction of our patients and colleagues. Food service team members enhance the patient stay by delivering three quality meals a day to the patient’s bedside. Our Expressly for You program assigns each patient a dedicated Food Service Host/Hostess to take care of all of their dining needs. Meal orders are taken bedside and entered electronically via a tablet computer. This system interfaces with the hospital medical system, allowing for our hosts/hostesses to understand each patient’s unique dietary needs. In addition, the food service department operates a recently renovated cafeteria that caters to staff members and the general public including a salad bar with fresh and local ingredients, hot soups made fresh daily, a deli station, and an entrée station featuring favorite dishes. There is also a mix of snack and beverages, along with full daily breakfast offerings. Summary: Performs a variety of standard tasks in preparing, handling, serving, transporting and storing food stuffs. May also perform a number of non food related activities such as cashiering, cleaning, and sanitation. May also move fixtures or equipment, wash pots, pans, small wares, and other dish room equipment Responsibilities: Food production: • Prep, prepare and assemble cold salad plate according to recipe cards and nutritional guidelines • Prepare or assemble various dessert items such as jello, salads, pastry, etc., according to recipe card and productions • Covers, wraps, labels, and dates all necessary items correctly and consistently. • Follows daily production sheets consistently and correctly • Uses the proper dishes, plates, and portion control, utensils when assembling hot/cold food items • Washes all produce before they are prepared or eaten • Store all food stuffs in approved receptacle after desired portions have been removed i.e., 10 left ½ full • Prepares salads and salad bar items according to specific guidelines • Set up food service bar: specialty salad and other similar items according to specific guidelines • Prepare and deliver between meal snacks, prepare and serve sandwiches, desserts, salad entrees, side dishes and other “to order” food products for patients, customers, and special functions. • Heat and serve items to proper serving temperatures, i.e., pizza, rolls, toast and other similar items • Prepare and deliver special tube feedings and enteral nutrition products according to patients specific diets • Operate food service equipment such as meat slicers, can openers, buffalo chopper, steam tables, chafing dishes, coffee pots, etc., in a correct, safe and timely manner. • Assists in preparations of non-ready to eat foods prior to their cooking. Associate/Customer/Patient Service: • Maintains a “customers always right” attitude • Performs cashiering according to department guidelines • Delivers and picks up trays, patient meals in a proper, professional and timely manner. • Serves cafeteria or function customers in a polite, correct manner • Assembles and delivers patient trays correctly and accurately for regular and or modified diets. • Can work alone or as part of a team on a moving assembly line, assembling patient trays correctly and accurately • Seeks other responsibilities when all assigned tasks are completed. • Willing to change assigned breaks or start times to accommodate special situations or department needs with little notice • Performs related tasks as required • Picks up and or delivers patient food trucks in a safely, correct and timely manner. • Performs meal assessments with management when required to do so • Takes food temperatures and logs them as required by job low or managements requests • Stocks and replenishes food service equipment such as coolers, steam wells, bain-marie, racks or similar items according to established guidelines and job flows. Sanitation • Wash and sanitize work stations after each use with proper chemicals, chemical rations and cloths • Cleans and maintains dining area including counters, tables, and furnishings • Dispose of trash and garbage when necessary • Wash and polish food service equipment according to job flow or requested by food service management • Practices a “clean as you go” work ethic • May clean work areas, tables, cabinets, refrigerators, and floors. • May tend and load machines that clean food service items or hand wash items that are not machine washable • May move, stack, set or clear tables, chairs, and other related items on a daily basis or for special functions • Delivers clean dishes, utensils, and other small small-wares to proper kitchen units • Wash or wipe counters, walls, and other similar areas if requested to do so • Properly cleans food trucks and other similar equipment using the correct chemical MINIMUM QUALIFICATIONS: Other information: Food service/hospitality experience preferred In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.