Senior Litigation Specialist

3 weeks ago


San Antonio TX, United States CSAA Insurance Group Full time

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. We are actively hiring for a Senior Casualty Specialist Join us and support CSAA IG in achieving our goals. Handles claims in multiple states including licensed states and statutory states (OK license required). Handles Homeowner liability property damage claims. When necessary, may own claims of low complexity when supporting catastrophes. May handle first party non-liability based injury claim (Medical Payment and PIP).
May handle the following types of claims: Complex 1st and 3rd party auto, homeowners and watercraft cases involving injury, 1st party Medical Payment and Uninsured Motorists claims including ADB (Auto Death Benefit) claims, Liability injury claims, Personal Injury/Property claims, Litigated claims, Personal Injury Protection, and out-of-state claims.
Conduct investigative work of a complicated nature, which may include interviewing witnesses, acquiring and analyzing evidence (including medical records), deciding whether an independent medical examination is warranted, etc.
willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Fulfills business needs, which may include investing extra time, helping other teams, etc.
BA/BS in business, insurance, risk management or related area, or equivalent combination of education and experience; 6-7 years of claims experience with a minimum of 3-5 years in casualty experience.

Developing knowledge of litigation file handling for minor, moderate, and complex litigated claims.
Detailed understanding of statutory and regulatory requirements and CSAA IG claims policies and procedures.
willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Fulfills business needs, which may include investing extra time, helping other teams, etc
Bilingual a plus
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
However, we have a location-based compensation structure. If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Please note we are hiring for this role remote anywhere in the United States with the following exceptions:



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