Patient Services Representative
3 weeks ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. Discover why Cooper University Health Care is the employer of choice in South Jersey.
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.
Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper’s values
Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Demonstrated performance of excellent customer service skills.
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