Consumer Loan Specialist

Position Consumer Loan Specialist Company Mariner Finance Location On-site/in office Hours Full-time, 40 hours per week Responsibilities Handles inbound customer support calls. Manages outbound sales and collection calls. Contacts customers with past‑due balances to offer solutions and resolve delinquency. Completes full‑cycle credit loan application process. Analyzes credit and financial information for current and potential customers. Consistently achieves monthly sales goals related to company products and services. Learns Federal, State, and Local consumer laws to ensure compliant actions. Maintains a cash drawer, processes payments, and delivers daily deposits to specified financial institutions. May perform additional functions depending on market demand and branch staffing to provide consistent quality customer service. Qualifications 1+ years of experience in a sales position. High school diploma required; bachelor’s degree preferred. Highly motivated individual with an interest in the consumer finance industry. Capable of creating and sustaining individual sales goals. Excellent written and verbal communication skills. Ability to use various technologies and learn new programs. Complete functions in a timely manner while maintaining accuracy. Must be able to obtain any essential licenses required by the state. Incentives Competitive hourly base with monthly bonus structure. Health, dental, and vision insurance. 401(k) and company matching. 11 public holidays and 15 days PTO. Education assistance program. Benefits Health Insurance – Health Savings Account (HSA) with employer contributions, Flexible Spending Account (FSA), and Dependent Care FSA. Vision Insurance. Dental Insurance. Company‑paid Basic Life, Long‑Term Disability, and AD&D Insurance. Voluntary worksite benefits: Accident, Critical Illness, Hospital Indemnity, Short‑Term Disability, Supplemental Life, and Supplemental AD&D Insurance. 401(k) and Company Matching Contributions. Paid Time Off – full‑time employees accrue at least 120 hours per year. 11 Paid Holidays. FMLA. Employee Assistance Program (EAP). Paid Parental Leave. Referral Incentives. Education Assistance Program. Complimentary FIMC Membership Plan. Access to industry‑specific training programs. Additional benefits for certain roles (Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement). Compensation Hourly rate commensurate with skills and experience. Eligible for a competitive incentive program based on individual and company performance. Hours of Work Saturday hours required seasonally and as business needs require. Full‑time, non‑exempt. Work schedule may change to address business needs in accordance with applicable law. Physical Demands Frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; talk or hear; occasionally move about. Must be physically present in the office and may lift up to 20 pounds. Specific vision abilities: close vision and ability to adjust focus. Equal Opportunity Employer Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of this job, absent undue hardship. Drug/Alcohol/Smoke‑free workplace. For additional information, visit: #J-18808-Ljbffr