Associate Director of Operations-LHCSA
6 days ago
Associate Director of Operations – LHCSA – Immediate Opportunity Join to apply for the Associate Director of Operations–LHCSA role at RiverSpring Living. About Us RiverSpring Living, a premier leader in senior care, is situated on a scenic 32-acre campus overlooking the Hudson River in Riverdale, NY. Our mission is to provide a full continuum of care services including nursing home care, managed long‑term care, rehabilitation, assisted living, memory care, and more. We are currently seeking an experienced and visionary Executive Director to lead our Licensed Home Care Services Agency (LHCSA). Position Overview RiverSpring Living is seeking an experienced Associate Director of Office Operations to provide leadership and oversight of all administrative and operational functions within our Licensed Home Care Services Agency (LHCSA). This role ensures efficient coordination, communication, and workflow across staffing coordinators, HR, scheduling, billing, and verification teams, with responsibility for payroll accuracy and timely staff compensation. The Associate Director plays a key role in maintaining regulatory compliance, supporting service quality, and optimizing operational performance. This leader also fosters a culture of service excellence by coaching staff to promote RiverSpring’s full range of home care options—including private pay—and by aligning office operations to drive referrals, compliance, and growth across RiverSpring and its partners. Key Responsibilities Oversee staffing coordinators to ensure timely case coverage, monitor open cases, and track daily census. Ensure seamless coordination between nursing, HR, billing, and scheduling teams to support compliance, case management, and revenue flow. Track key operational metrics and report findings to the Executive Director. Support adherence to DOH regulations, personnel file requirements, and supervisory visit timelines. Conduct workflow assessments and implement standardized procedures to improve communication, efficiency, and response times. Provide coaching, performance feedback, and engagement for LHCSA staff. Oversee client and family communications, ensuring timely resolution and a high‑quality, concierge‑style experience. Prepare daily and weekly reports for LHCSA staff and leadership. Collaborate across the RiverSpring continuum to align staffing and support effective service delivery. Qualifications Bachelor’s degree in healthcare administration, business, or related field required. Minimum of 3 years of leadership experience in home care or healthcare operations. Proven success managing teams, optimizing processes, and improving operational efficiency. Strong interpersonal, communication, and coaching skills with the ability to promote engagement and accountability. Proficiency in Microsoft Office and HHAeXchange (or similar home care management systems). Knowledge of MLTC, private pay programs, and referral processes preferred. Supervisory Responsibilities This position includes full supervisory duties, including selecting, training, evaluating, and disciplining staff or effectively recommending such actions. Compensation & Benefits Annual Salary: $85,000 – $95,000 Benefits Package: Comprehensive health insurance, retirement plans, paid time off, and professional development opportunities. Equal Opportunity Employer #J-18808-Ljbffr
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Associate Director of Operations-LHCSA
1 week ago
New York, United States RiverSpring Living Full timeAssociate Director of Operations – LHCSA – Immediate Opportunity Join to apply for the Associate Director of Operations–LHCSA role at RiverSpring Living. About Us RiverSpring Living, a premier leader in senior care, is situated on a scenic 32-acre campus overlooking the Hudson River in Riverdale, NY. Our mission is to provide a full continuum of care...
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Associate Director of Operations-LHCSA
3 days ago
New York, United States RiverSpring Licensed Home Care Services Agency Full timeRiverSpring Licensed Home Care Services Agency - Associate Director of Operations - LHCSA - Immediate Opportunity About Us RiverSpring Living, a premier leader in senior care, is situated on a scenic 32-acre campus overlooking the Hudson River in Riverdale, NY. Our mission is to provide a full continuum of care services including nursing home care, managed...
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Associate Director of Operations-LHCSA
2 weeks ago
New York, United States RiverSpring Licensed Home Care Services Agency Full timeAssociate Director of Operations - LHCSA - Immediate Opportunity About Us RiverSpring Living, a premier leader in senior care, is situated on a scenic 32-acre campus overlooking the Hudson River in Riverdale, NY. Our mission is to provide a full continuum of care services including nursing home care, managed long-term care, rehabilitation, assisted living,...
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Assistant Director of Patient Services
11 hours ago
New York, United States Elite Connect Full timeJob DescriptionJob DescriptionAssistant Director of Patient Services (ADPS)Do you have the right skills and experience for this role Read on to find out, and make your application.Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm CultureA well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an...
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Assistant Director of Patient Services
2 weeks ago
New York, NY, United States Elite Connect Full timeAssistant Director of Patient Services (ADPS)Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency serves clients across NYC and...
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Assistant Director of Patient Services
2 weeks ago
New York, NY, United States Elite Connect Full timeAssistant Director of Patient Services (ADPS)Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency serves clients across NYC and...
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Assistant Director of Patient Services
2 weeks ago
New York, NY, United States Elite Connect Full timeAssistant Director of Patient Services (ADPS)Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency serves clients across NYC and...
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Assistant Director of Patient Services
1 week ago
New York, NY, United States Elite Connect Full timeAssistant Director of Patient Services (ADPS)Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency serves clients across NYC and...
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Assistant Director of Patient Services
8 hours ago
new york city, United States Elite Connect Full timeJob DescriptionJob DescriptionAssistant Director of Patient Services (ADPS)Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm CultureA well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency...
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Assistant Director of Patient Services
24 minutes ago
New York, NY, United States Elite Connect Full timeJob DescriptionJob Description Assistant Director of Patient Services (ADPS) Do you have the right skills and experience for this role Read on to find out, and make your application. Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is...
