Payroll & Benefits Administrator

1 month ago


Plymouth, United States Farrow Full time

Payroll Duties

  • Ensure employees are set up within Dayforce correctly and that any requested changes (e.g. banking, taxes, etc.) are verified and entered properly.
  • Ensure that entitlements have been updated and are effective for new hires.
  • Ensure that benefit elections are flowing through to payroll properly.
  • Enter and update any garnishments/support payments and ensure that they are flowing through to payroll.
  • For terminated employees, ensure final payments are calculated and monies owed (e.g. vacation pay) are entered into payroll.
  • Review and validate timesheets on a biweekly basis; follow up with management regarding discrepancies and issues.
  • Enter payroll adjustments, for example:
  • Service awards
  • Expense reimbursement (e.g. work boots, cell phone)
  • Ad hoc bonus payments
  • Corrections from prior pay periods
  • Third Party Sick Pay adjustments
  • Review, validate and commit payroll.
  • Generate and file post-commit payroll reports.
  • ACA Year-End Reporting.
  • Prepare and validate year-end forms (W2 & 1095C).
  • Miscellaneous duties such as:
  • Requesting EFT payments (e.g., an employee was not set up in time for payroll, a bank account was compromised, termination pay owing, etc.)
  • Filing documents and reports into appropriate folders
  • Monthly and quarterly reports (e.g. Multiple Worksite Verification Report)
  • Responding to employee and management emails and questions
  • Providing support/information for financial audits
  • Responding to income verification requests
  • Responding to garnishment/support requests
  • Registering Farrow with new states & following up with any issues as needed

Benefit Duties

  • Provide day-to-day benefit administration support by:
  • Communicating plan information to employees
  • Ensuring that employees are enrolled in benefits or have officially opted out of coverage as per plan guidelines
  • Acting as the main point of contact for benefit questions, service escalation, etc.
  • Provide day-to-day medical leave administration support by:
  • Communicating leave information to employees who are requesting medical leave
  • Ensuring the correct type of leave is being presented (e.g. Worker’s Comp vs STD)
  • Filing leave documents as needed
  • Following up on leave status and collecting any updated documentation
  • Ensuring that any required payments are collected from the employee
  • Coordinating RTW with HRBP
  • Participate in the annual benefit plan review process by:
  • Providing the broker with reports and sharing employee feedback
  • Making recommendations regarding changes to plan offerings
  • Preparing for open enrollment by configuring and testing the Open Enrollment option in Dayforce, ensuring that all benefit codes are updated and working properly
  • Monitoring employee participation in Open Enrollment and following up as needed
  • Providing technical support to employees during Open Enrollment
  • Review and validate benefit billing invoices/statements and ensure that they are sent to finance with appropriate backup within specified time frames. Prepare benefit billing reports.

401K Administration Duties

  • Provide day-to-day 401K administration support by:
  • Communicating plan information to new hires.
  • Monitoring and processing changes to deductions
  • Acting as the main point of contact for 401K questions, service escalation, etc.
  • Review, validate and submit 401K biweekly remittances and ensure information is sent to finance within specified time frames.
  • Participate in the annual plan audit by:
  • Reviewing plan offerings and performance annually with the broker
  • Providing the auditor with requested reports and supporting documentation

General Human Resources and Administrative Support Duties

  • Assist the HRBP in day-to-day employee administration by:
  • Assisting with recruitment by conducting candidate pre-screens, scheduling interviews, etc.
  • Preparing employment offer letters, background screening, reference checks, etc.
  • Hiring employees in Dayforce and ensuring the employee profile is set up properly
  • Updating employee information in Dayforce
  • Assisting with employee onboarding and orientation
  • Filing documentation

Education and Experience

  • Post Secondary Education (Human Resources/Payroll/Accounting or related field)
  • 5-8 years of experience Benefits/Payroll/HR Generalist Roles
  • Experience with Ceridian Dayforce HCM an asset




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