ServiceNow Architect
2 weeks ago
Job Title: ServiceNow Platform Architect (CSM & FSM) Locations: Jersey City, NJ | Dallas, TX | Chicago, IL | San Francisco, CA Work Mode: Onsite Overview We are seeking an experienced ServiceNow Platform Architect with deep expertise in Customer Service Management (CSM) and Field Service Management (FSM) to lead the design, implementation, and evolution of enterprise‑scale ServiceNow solutions. This role requires strong architectural judgment, hands‑on technical depth, and the ability to guide both clients and delivery teams toward scalable, secure, and high‑performing platform outcomes. Key Responsibilities Lead the architecture and delivery of end‑to‑end ServiceNow solutions, with primary focus on CSM and FSM, while ensuring alignment with enterprise standards and business objectives. Define and maintain ServiceNow architectural blueprints, roadmaps, and reference designs. Strategic Collaboration Partner with business stakeholders, project managers, and technical teams to translate business requirements into scalable ServiceNow architectures. Advise on platform capabilities, trade‑offs, and long‑term roadmap planning. Customization & Configuration Oversee configuration and customization of ServiceNow modules, ensuring adherence to best practices, platform integrity, and upgrade‑safe designs. Review and govern custom development to balance flexibility with maintainability. Design and govern integrations between ServiceNow and external systems using REST, SOAP, OAuth2, JWT, and MID Server. Enable seamless interoperability with platforms such as AWS, Azure, Salesforce, SAP, Active Directory, LDAP, and custom enterprise systems. Technical Leadership & Mentorship Provide architectural leadership and technical guidance to development teams. Establish and enforce coding standards, design patterns, and delivery best practices across projects. Platform Optimization Identify opportunities to improve platform performance, usability, and cost efficiency. Review data models, workflows, integrations, and CMDB design to ensure scalability and operational excellence. Governance, Security & Compliance Define and enforce governance frameworks covering data integrity, access controls, security, and configuration management. Ensure compliance with organizational and regulatory requirements. Client Advisory & Engagement Act as a trusted advisor and subject‑matter expert for clients, providing recommendations on ServiceNow architecture, process automation, and platform optimization. Required Skills & Experience Strong hands‑on experience architecting and delivering ServiceNow CSM and FSM solutions. Proven experience designing and managing complex integrations using modern authentication and middleware patterns. Deep understanding of CMDB architecture, data modeling, and best practices for platform performance and scalability. Expertise in update sets, version control, CI/CD and deployment processes, and ServiceNow governance models. Experience with advanced ServiceNow capabilities such as Flow Designer, Virtual Agent, and Predictive Intelligence. Seniority level Mid‑Senior level Employment type Contract Job function Information Technology #J-18808-Ljbffr
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Servicenow Architect
2 weeks ago
Dallas, TX, United States Yantran LLC Full timeA ServiceNow Technical Architect is a senior professional who designs, governs, and implements complex ServiceNow solutions . Their role involves translating business needs into technical blueprints, ensuring scalability and performance, and leading the technical direction for platform initiatives. This typically requires extensive experience in ServiceNow...
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ServiceNow Architect
4 weeks ago
Dallas, United States InterXion Holding N.V. Full timeAs a ServiceNow Architect, you will be designing solutions for the ServiceNow platform and will be responsible for the overall design of a large-scale enterprise application using best practices. In addition to creating technical solutions, you will also be responsible for developing technical documentation and implementation guides in liaison with the...
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ServiceNow Platform Architect
4 weeks ago
Dallas, United States CARE IT SERVICES Full timeServiceNow Platform Architect & ServiceNow Developer Position: ServiceNow Platform Architect & ServiceNow Developer Location: Dallas, TX (Initial 3 Months Remote and willing to relocate to Dallas as per requirement) End client: IBM with AT&T ServiceNow Developer: Qualification: Certified Application Developer (current), strong understanding of ServiceNow...
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Dallas, United States ServiceNow Full timeA leading technology organization in Dallas is seeking an experienced professional to design and implement AI solutions on the ServiceNow platform. The successful candidate will have at least 8 years of configuration experience and must hold relevant ServiceNow certifications. This role offers a flexible remote work environment and opportunities for career...
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Dallas, United States ServiceNow Full timeSenior Solution Architect, Platform Expert Services Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible or Remote It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market...
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Technical Architect NOW Engage Platform
2 hours ago
Dallas, United States ServiceNow Full timeOverview The Technical Architect for the NOW Engage Platform is the technical leader responsible for designing, solutioning, building, and maintaining ServiceNow's unified customer engagement platform that serves Expert Services and Partner consultants globally. This role translates business requirements into scalable, maintainable technical solutions while...
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Technical Architect NOW Engage Platform
6 days ago
Dallas, TX, United States ServiceNow Full timeJob Description The Technical Architect for the NOW Engage Platform is the technical leader responsible for designing, solutioning, building, and maintaining ServiceNow's unified customer engagement platform that serves Expert Services and Partner consultants globally. This role translates business requirements into scalable, maintainable technical solutions...
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Technical Architect, NOW Engage Platform
1 week ago
Dallas, TX, United States ServiceNow Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...
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Senior Platform Solutions Architect – Remote
3 hours ago
Dallas, United States ServiceNow Full timeA leading technology company is seeking a Senior Solution Architect to enhance customer satisfaction and business outcomes through ServiceNow's platform solutions. This role requires extensive consultation experience and a customer-centric approach, along with expertise in Low Code platforms. The ideal candidate will support pre-sales activities, provide...
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Senior Platform Solutions Architect – Remote
2 weeks ago
Dallas, United States ServiceNow Full timeA leading cloud software company is looking for a Senior Solution Architect, Platform Expert Services, to provide architectural guidance and consultation to clients. The role involves collaborating closely with customer teams to drive adoption of ServiceNow solutions, improve customer satisfaction and business outcomes. Candidates should have over 8 years of...
