Diagnostics Field Service Engineer, Portland, OR

Diagnostics Field Service Engineer, Portland, OR Hologic, Inc. Apply Full-time Location: Portland Experience Level: Entry (0-2 years) At Hologic , a leader in women's health innovation, we empower people to live healthier lives every day. Our engineering teams drive innovation, from field service engineers who minimize customer downtime to manufacturing engineers who ensure optimal performance of laboratories and equipment. Our Field Service Engineers deliver top‑notch customer service, expertly repairing and maintaining products on‑site. We are looking for a talented Field Service Engineer to join our Diagnostics division servicing our molecular diagnostic and cytology equipment across the Portland, OR area. Is this role for you? You have experience providing engineering support to medical devices, including preventative maintenance and troubleshooting. You are comfortable traveling as required for the job, typically 5 days per week with overnight stays. You excel at troubleshooting and enjoy solving complex issues. You are an excellent communicator with customers, setting clear expectations and building strong rapport. Essential Duties And Responsibilities Conduct advanced troubleshooting to repair, test, and qualify instruments located at assigned territory sites. Schedule and manage preventive maintenance and unscheduled visits to instrument sites. Determine correct inventory levels of repair parts with supply lines.li> Document repair/resolution of customer calls in CRM system and escalates issues to management as needed. Work with Product Application Engineers to resolve quality issues and advise of issues and developments. Keep management advised of issues and developments. Ensure instrumentation is in compliance with regulatory requirements and quality control standards. Qualifications Must be able to meet all customer credentialing requirements. Understanding of proper use and operation of electronic testing equipment. Knowledge of inventory and procurement systems. Ability to interface with internal and/or external customers. Solid computer skills. Time management skills. Strong robotics, fluidics and pneumatics experience preferred. Ability to pass a comprehensive background check. Possess a valid Driver’s License and maintain a clean driving record. Education BS/BA degree or equivalent experience preferred. AA/AS degree and/or practical Military experience considered. Experience 2+ years related field experience with direct customer interaction, preferably in a laboratory setting. Additional Details This person will work out of a home‑based office. There will be on‑call duties on rotation. Overnight/out‑of‑area travel as needed. Candidate must be within one hour of Portland International Airport. So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you. We want you to bring the right skills and experience. Apply today. We can’t wait to hear from you The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Hologic’s employees are subject to third‑party COVID‑19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely‑held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #J-18808-Ljbffr