Executive Director, Field Enablement

The Executive Director, Field Enablement leads the strategy, execution, and continuous optimization of field systems, training and development, logistics, and HCP engagement operations that support sales force effectiveness. Core Functional Areas Field Technology — CRM, field reporting, and mobile tools Field Enablement — Fleet, sample operations, and territory alignment HCP Program Operations — Speaker Bureau, advisory boards, and congress support Field Training and Development — Field Sales and Market Access Training, Field Leadership Capabilities, and Instructional Design & Learning Technology Key Responsibilities Strategic Field Enablement Leadership Translate commercial strategy into practical, scalable systems, training and development programs, and services that support field execution. Partner with Field Strategy & Operations on CRM enhancements, territory planning, and field optimization efforts. Drive alignment and integration across field enablement, brand teams, Sales, Market Access, and other key enabling functions and cross‑functional partners. Develop and lead effective training and development solutions and programs for commercial field employees, including sales leadership capabilities in partnership with People and Business Services. Functional Oversight Field Technology: Lead vision and enhancements for Veeva CRM, field dashboards and reporting, and mobile platforms. Field Enablement: Ensure efficient, compliant execution of fleet operations, sampling processes, and territory alignments. HCP Program Operations: Oversee strategy and execution of Speaker Bureau, advisory boards, and congress logistics through direct leadership of the Associate Director, HCP Program Operations. Field Training and Development: Oversee strategy and execution of Field Sales and Market Access Training, Field Leadership Capabilities, and Instructional Design & Learning Technology. Cross‑Functional Collaboration & Compliance Collaborate with Sales, IT, Medical, Compliance, Legal, and Marketing to align on systems, engagement standards, and risk mitigation. Maintain audit‑ready documentation, SOPs, and metrics for all field and HCP‑facing operations. Serve as a key stakeholder in governance efforts related to HCP interactions and field infrastructure. Team Leadership & Development Lead a team of senior professionals across each functional area, fostering collaboration and accountability. Build capabilities and talent pipelines to support current needs and future growth. Promote a culture of operational excellence, innovation, and service to the field. Change Management & Adoption Drive planning and rollout of new systems, processes, and operational models. Deploy Training to ensure field teams are prepared and supported through change. Leverage feedback and data to inform improvements and ensure adoption across teams. Qualifications & Experience Required Bachelor's degree in Business, Operations, or related field. 12+ years of experience in field operations, commercial systems, or HCP program management. Proven track record leading field‑facing functions across large, matrixed organizations. Expertise in Veeva CRM, sample management, and speaker program governance. Strong cross‑functional collaboration and team leadership skills. Preferred Experience in pharmaceuticals, biotech, or healthcare. Experience leading design and deployment of Field and Leadership Capabilities training and development programs/services. Familiarity with compliance regulations such as the PhRMA Code and Sunshine Act. Background managing large‑scale system rollouts and cross‑functional field initiatives. Competencies Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business. Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication – Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development – Play an active role in professional development as a business imperative. Pay Range Minimum $245,454.00 – Maximum $381,110.00, plus incentive opportunity. The range shown represents a typical pay range or starting pay for individuals who are hired in the United States. Application Deadline This will be posted for a minimum of 5 business days. Company Benefits Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Equal Opportunity Employer Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. Fraud Scam Statement At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. 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