Director, Revenue Cycle

Description Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. The Team The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth and unlocking value across the investment lifecycle. Our team provides additional expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics. You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental and behavioral health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences. How you will contribute As a Director you will be leading a team and acting as the main conduit between healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering of relevant data, developing goals and deadlines, reviewing work product of junior staff, and communicating with clients directly. Depending on the client project the responsibilities of a Director may typically include: Engaging with clients to foster trust, credibility, and compatible relationships. Assessing how clients are approaching their businesses. Engaging in c‑suite and board‑level conversations regarding the challenges facing them and strategic initiatives for solving them. Swiftly assessing business needs and designing and implementing measurable solutions that span all aspects of revenue cycle operations. Communicating regularly with clients and project team members, escalating any matters that require additional attention and consideration from engagement leadership. Providing guidance to manage a client through crisis. Collaborating and aligning with representatives from other service lines. Effectively managing client project plans, including defining, prioritizing, and sequencing work to meet deadlines and manage on‑time deliverables. Managing performance of project teams, including assigning and delegating project responsibilities and providing on‑the‑job coaching and constructive feedback; mentoring junior staff. Improving client tracking tools and developing KPIs and metrics to identify and quantify operational performance improvement opportunities for one‑time cash acceleration and recurring income statement benefit. Redesigning and implementing leading‑practice workflows, addressing deficits in quality, and driving operational and financial outcomes across different levels of healthcare organizations. Knowledge of engagement economics and overall product delivery, budgeting, and timely billing & collections including managing the implementation risk and profitability for smaller scale projects. Developing and delivering high‑quality work products, utilizing both qualitative and quantitative data, including cash waterfalls, payment velocity, cost‑to‑collect, and others. Utilizing experience and expertise to effectively function in interim roles (e.g., VP Revenue Cycle, other). Developing clear transition and handing‑off plans to ensure improvements are sustainable. Building relationships with clients and seeking opportunities to expand the scope of business while generating leads. Acting as an integral member of sales team developing significant portions of proposal and pitch documents. We are seeking someone to join our team with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast‑paced environment. As a Director you will have the opportunity to develop a team environment where you and your team members embrace a commitment to quality work and continuous improvement. You will use your judgment to assign and delegate project responsibilities while balancing the need for efficiency and providing on‑the‑job training opportunities to further develop staff skillsets. Revenue cycle projects may include, but are not limited to: due diligences, performance assessments, enterprise performance improvement, full‑scale implementations, and interim management for a broad range of healthcare providers and supporting services companies. We are not your typical consulting firm. We are entrepreneurial, action oriented and results driven professionals who take a hands‑on approach to solving our clients’ problems and helping them drive value and growth. We are nimble, resourceful, proactive, can pivot to adapt quickly, when needed, and develop plans that drive real results. You will be part of a team that is passionate about delivering transformational change and making an impact in the healthcare industry. Qualifications High energy individuals and leaders with a passion for healthcare and solving complex issues. A minimum of Eight (8) years of prior work experience in healthcare, consulting or healthcare industry such as revenue cycle, hospital, accounting, audit, private equity, or healthcare operations with a healthcare focus. BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH. Prior experience with revenue cycle in a hospital or larger health system. Experience with healthcare revenue cycle issues and solutions for improvement related to increasing collections, reducing DSOs, increasing efficiencies and detailed knowledge of government and third‑party payors. Advanced Microsoft Excel, PowerPoint, and Word skills a must; experience with Tableau, SQL, SPSS, Power BI, Action O‑I benchmarking, MGMA survey data are a plus. In‑depth knowledge of Revenue Cycle systems, operations, and regulations. Experience with workflow redesign and system implementation. Ability to identify key operational performance drivers and flexibility to support clients with a broad array of issues. Experience with managing client engagements, deliverables and workstreams while mentoring junior staff. Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel. Willingness and ability to travel as required. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career. We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & M'ral. Additionally, employees are eligible for paid time off including vacation, personal days, seventy‑two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs. The annual base salary range is $160 – $180k commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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