Department Manager GM
1 week ago
Position Overview The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies. Responsibilities Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees. Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes. Assists customers in finding products. Manages the special order functions and notifies customers. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.). Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels. Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner. Creates and maintains displays in compliance with company standards. Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices. Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends. May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website. Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary. May manage the store in the store manager's absence or occasionally supervise other departments. May open or close the store. Performs other related duties as assigned. Follett Higher Education is a drug-free workplace environment. Qualifications 3-5 years of relevant experience. Bachelor's degree or equivalent. 3-5 years of retail supervisory experience; computer literacy. Strong communication skills (verbal and written) are required. Previous supervisory/management experience is required. General computer skills. #J-18808-Ljbffr
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Department Manager GM
6 days ago
Towson, United States Follett Full timePosition Overview The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and...
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Department Manager GM
6 days ago
Towson, United States Follett Corporation Full timeThe Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection...
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Department Manager GM
6 days ago
Towson, United States Follett Corporation Full timeThe Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection...
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Towson, United States SELECTIVE RESTAURANT RECRUITERS Full timeRESTAURANT MANAGER- BRAND NEW UPSCALE RESTAURANT! GENERAL MANAGER, CHEF, SOUS CHEF, FRONT MANAGERS! from SELECTIVE RESTAURANT RECRUITERS $50K-$100K SALARY PLUS LUCRATIVE BONUS PLAN, INSURANCE, VACATION, 401K. GM MP UP TO 120K EXECUTIVE CHEF/ SENIOR KM, $80K-$100K BASE PLUS BONUS AND BRIGHT FUTURE! KITCHEN MANAGER/SOUS CHEFS, $70K-$85K BASE PLUS BONUS,...
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Assistant General Manager
2 weeks ago
Towson, United States Round1 Full time $66,560 - $68,640Are you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!Overview: The Assistant General Manager is responsible for assisting the GM with sales, profits, staffing, image, and operation of the store. They will assist...
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GM Dept Manager — Lead Sales
6 days ago
Towson, United States Follett Corporation Full timeA large retail company in Towson, Maryland is seeking a Department Manager General Merchandise. The role involves managing the General Merchandise department, supervising employees, and ensuring excellent customer service. Candidates should possess strong communication skills and 3-5 years of relevant experience, including retail supervisory experience. The...
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GM Dept Manager — Lead Sales
6 days ago
Towson, United States Follett Corporation Full timeA large retail company in Towson, Maryland is seeking a Department Manager General Merchandise. The role involves managing the General Merchandise department, supervising employees, and ensuring excellent customer service. Candidates should possess strong communication skills and 3-5 years of relevant experience, including retail supervisory experience. The...
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General Manager
3 weeks ago
Towson, United States Wawa Full timeGeneral Manager (GM) As the General Manager (GM) you're the ultimate leader of the storesetting the vision, driving results, and inspiring your team every day. You'll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance...
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General Manager
3 days ago
Towson, United States Round One Entertainment Inc. Full timeLocation: 825 Dulaney Valley Rd , Towson, MDDepartment: General ManagerRound One Entertainment is looking to hire a full-time General Manager.The General Manager is responsible for the sales, profits, staffing, image, and operation of the store.QualificationsBachelor's degree from preferred but not required.3+ years of GM management experience in team...
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Bowling and Event Department Manager
7 days ago
Towson, Maryland, United States Round One Entertainment Full timeAre you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hireThe Bowling Manager is responsible for the sales, profits, staffing, image and operation of the bowling department which entails rentals and parties. Manager will be...
