Maître d, Front of House Manager

4 days ago

Beverly Hills, United States Christian Dior Couture Full time

Maître d, Front of House Manager - House of Dior, Beverly Hills Location: Los Angeles, CaliforniaEmployment Type: Full-TimeReports To: Director of Hospitality About the Restaurant: A groundbreaking collaboration between Haute Couture Fashion house, Christian Dior, and three-Michelin-starred chef Dominique Crenn, this new Los Angeles destination redefines luxury dining. Set in a refined, architecturally stunning space, the restaurant offers an immersive experience that merges haute couture, haute cuisine, and impeccable hospitality. Position Summary: We are seeking a highly experienced, impeccably polished Maître d’ to lead the front-of-house experience with elegance, warmth, and precision. The ideal candidate is a master of guest relations, deeply attuned to the expectations of VIC clientele, celebrities, and tastemakers. They will be the face of the dining room—cultivating a world-class experience rooted in discretion, excellence, and grace. Key Responsibilities Serve as the primary ambassador of the guest experience from arrival to departure Greet and seat guests with poise, charm, and efficiency, ensuring a flawless first and last impression Coordinate and manage reservations using advanced booking systems, optimizing table assignments to enhance service flow and guest satisfaction Build strong, personalized relationships with VIC clientele, fashion industry leaders, and returning guests Collaborate closely with the culinary and beverage teams to ensure seamless service and storytelling that reflects both Christian Dior and Dominique Crenn’s brand ethos Lead and inspire the front-of-house team to maintain the highest standards of service, attire, and professionalism Assist with FOH dining service when needed Assist in restaurant related reporting Resolve guest concerns discreetly and effectively, maintaining composure under pressure Stay informed about special events, Dior launches, and high-profile visits; anticipate and plan for elevated service needs Uphold strict confidentiality and discretion at all times Qualifications Minimum 10 years’ experience as a Maître d’ or in a senior front-of-house leadership role at a Michelin-starred or luxury fine dining restaurant Deep understanding of luxury hospitality standards and Los Angeles’ elite clientele Polished, fashion-forward appearance in keeping with the Dior brand Exceptional interpersonal and communication skillsProficiency in reservation platforms and CRM tools Fluency in French is a plus; multilingual abilities preferred Must have open availability, including evenings, weekends, and holidays Seniority Level Mid-Senior level Employment Type Full-time Job Function Management and Manufacturing Industries: Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Christian Dior Couture by 2x #J-18808-Ljbffr

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