Senior Technical Consultant

Overview Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you. Join Cvent’s Integrations 360 team as a Technical Consultant and play a pivotal role in shaping how our clients connect and optimize their business systems. In this dynamic position, you’ll collaborate directly with customers to understand their unique needs, then design, develop, and implement innovative solutions using Cvent’s APIs and integrations platform. Your expertise will empower clients to unlock the full potential of Cvent’s products and services, driving real business impact. We’re looking for someone who thrives in both independent and team settings—someone who takes ownership of results while contributing to a collaborative, high-performing group. If you’re passionate about solving complex technical challenges and eager to make a difference for global organizations, this is the opportunity for you. In This Role, You Will: As a Senior Technical Consultant, you will play a key role in delivering seamless integration solutions for Cvent’s clients. Your responsibilities will include: Lead integration projects from kickoff to deployment, ensuring timely delivery and adherence to quality standards. Convert customer business goals into solution architecture, detailed technical specifications, sequence/flow diagrams, and high-quality documentation. Guide customers through the integration lifecycle—including discovery, design, deployment, and support—using Cvent APIs, webhooks, and integration tools. Provide technical guidance and hands‑on troubleshooting for integration issues and escalations. Serve as a trusted advisor to executive and technical stakeholders; set expectations, communicate status and risk, and influence decisions with clear recommendations. Deliver integration demos, training, and documentation for clients and internal teams. Coach and mentor junior team members, establish best practices and provide direct feedback to elevate delivery quality. Partner with Product to elevate defects, advocate for enhancements, and close the loop with clients. Stay current on Cvent’s evolving products, services, and integration capabilities, proactively sharing insights and recommendations for continuous improvement. Here’s What You Need: Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent professional experience. 5+ years in professional services, solutions consulting, or sales engineering within B2B software. 5+ years leading strategic projects end to with a track record of on‑time, within‑scope, quality outcomes. Industry experience in Life Sciences, Technology, and/or Financial Services, with understanding of common business needs and constraints. Strong command of project management and business analysis practices; fluent with modern PM tooling (e.g., Smartsheet, Asana, or Wrike). Highly organized, with the ability to manage project plans across multiple complex initiatives. Excellent communication and stakeholder management skills, including executive‑ready status, risk, and recommendation updates. Working knowledge of REST APIs, JSON, and webhooks. Hands‑on experience with integration middleware and API testing tools such as Bruno and curl. Formal project management training or certification (e.g., PMP) is an asset. We are not able to offer sponsorship for this position. Physical Demands #J-18808-Ljbffr