Server Administrator II

3 weeks ago


Lubbock, United States United Supermarkets Full time
This is a mid-level position focused on day-to-day maintenance of systems and minimal builds, serving as the escalation point for Server Administrator I admins. Reporting to the IT Infrastructure Manager, this position will monitor and maintain the health and performance of our server infrastructure, troubleshoot and resolve system issues, and assist with minimal server builds and configurations.

**Key Responsibilities:**

Assist in disaster recovery and business continuity planning and support

Participate in capacity planning including forecasting of needs for future infrastructure related purchases

Perform statistical reporting, recording and maintenance of hardware, software, and licensing inventory

Monitor and maintain the health and performance of server infrastructure.

Work inside the ticketing system to ensure issues are handled in a timely manner

Troubleshoot hardware, software, and externally hosted systems

Follow procedures and standards to ensure operational consistency on a global basis and update documentation as required

Maintain records on repairs, downtime, and configuration changes

Perform routine maintenance tasks such as patching, updates, and backups of related systems.

Troubleshoot and resolve system issues and escalations from the Level I team.

Assist with server builds and configurations as needed.

Document procedures and best practices for system operations.

Participate in on-call rotation to provide off-hours support and maintenance

Work directly with architects and developers to debug problems and solutions within the infrastructure components

Work with authentication authorities such as Active Directory

Work with third-party SaaS providers and third party development partners on integration

Participate in a fast-paced engineering team

**Key Requirements:**

Bachelor’s degree in Computer Science, Information Technology, or related field.

Minimum of 5 years of experience in server administration or related technical experience.

Expertise in monitoring and maintaining server infrastructure.

Excellent communication skills, ability to build relationships with internal teams and the user community

Self-motivated with a strong work ethic

Availability for after hours, weekend work, and travel as needed

Ability to lift at least 50 pounds

Experience with various virtualization technologies including VMWare and Microsoft Hyper-V

Experience in scripting (Python, Ruby, BASH, and/or PowerShell)

Experience with Linux

Experience with multi-tenant, private and hybrid cloud environments including OpenStack, Docker Containers, Kubernetes

Strong troubleshooting and problem-solving skills.

Experience with PCI and Sarbanes Oxley compliance

Experience within Scrum agile processes

Ability to accept supervisory coaching related to performance, work habits and attitude

Ability to work collaboratively in a team environment.

Minimum 3 Years of Azure or related cloud systems management and deployment

Experience with application gateways, load balancers, certificate management and cloud security

Required Cert - AZ-900

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