Dental Clinic Supervisor
4 weeks ago
As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.
Benefits Overview:
Flexible PTO
Medical Insurance with optional Health Savings Account through Associated Bank
Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
Vision Insurance
Life Insurance
401k
Company paid short term disability
Paid Holidays
FSA
Critical Illness
Hospital Indemnity
Job Responsibilities
Providing effective leadership, support and oversight of clinic staff members and clinic operations to ensure a productive work environment that results in the delivery of quality and cost-effective services yielding high patient outcomes.
Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic
Oversee staff activities to provide a consistent patient experience
Ensure clinic is staffed appropriately for hours of operation to meet the needs of patients and providers
Fill in for Dental Services Representatives or Dental Assistants to account for absenteeism or high-volume periods
Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problem as necessary
Resolve patient concerns, complaints and issues to promote patient excellence and staff engagement
In collaboration and with direction from the Practice Manager prepare annual business plans and related strategies; participate in the development of the annual budget
Manage the sterilization area ensuring the testing of the equipment is performed and logged, reporting failed test results to the Practice Manager
Act as a change agent for continuous improvement results, utilizing lean principals and tools
Ensure staff and patient safety is maintained at all times following OSHA, CDC and HIPAA guidelines
Job Requirements
3 years of experience in a multi-department supervisory role within healthcare preferred
Minimum 5 years’ DA or RDH experience strongly preferred
General knowledge of dental terminology and dental assisting practices strongly preferred
Demonstrated coaching and counseling skills with ability to supervise large number of staff in a fast paced unpredictable environment
Ability to successfully collaborate with a variety of internal clients, identify problems and offer solutions
Excellent interpersonal, communication and organizational skills. Ability to learn and practice new concepts quickly and mentor others.
Demonstrated professional and ethical standards to gain and maintain credibility
The Company
At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.
Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.
If you’re ready for an exciting, stable career with a growing company apply today
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