Sales Manager | Beverly Hills
2 weeks ago
Sr. Human Resources Business Partner @ David Yurman | Talent Development & Employee Relations Overview David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif. Role Description The Sales Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability goals, as well as enhancing the David Yurman brand within the store and local market. The role partners with the store management team to oversee the implementation of operational policies and procedures. The Sales Manager effectively leads, coaches and supports sales professionals with a focus on client development and providing a high level of customer service to create a luxury experience. Core Responsibilities Partner with sales professionals to meet their individual sales plans and KPI Participate in the development and execution of strategic initiatives to deliver the sales budget Demonstrate an active role on the selling floor through sales leadership and client development Support sales professionals in closing sales Facilitate the implementation and success of special events held at the retail store Remain current and knowledgeable of industry trends to identify strategic opportunities for maximizing sales within the market; maintain visual presentation based on company vision and market needs Clientele & Service Management Coach and monitor sales professionals in partnership with the Retail Store Director on accountability for client outreach and relationship development Ensure store data capture goals are achieved Maintain a luxury environment that is warm and hospitable, ensuring correct interpretation and implementation of visual guidelines Provide appropriate feedback with the Retail Store Director to staff, ensuring they demonstrate the skills necessary for a positive and rewarding client experience in all customer interactions Operations Manage day‑to‑day activities on the sales floor; maintain presence to supervise staff and ensure appropriate floor coverage Maintain business controls such as store inventory, requests for stock replenishment, and all repairs/returns Implement and support all security measures Partner with sales professionals in the administration of special order requests Oversee store opening and closing in the absence of the Retail Store Manager Talent Collaborate with the Retail Store Director in hiring and providing performance review feedback; train new Sales Associates Provide leadership through monthly scheduled meetings to review and coach on overall performance Provide formal and informal feedback to build ongoing development opportunities Explain and enforce KPIs, ensuring staff trend toward those measures Qualifications Minimum 1–2 years of proven experience managing in a similar role, preferably within a high‑end luxury accessories boutique with joint responsibility for sales and operations Strong ability to motivate, establish business partnerships, and promote professionalism with both clients and staff Ability to manage multiple tasks in a fast‑paced environment Proven ability to drive results and strategic vision to develop business Fine Jewelry and/or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (e.g., sales floor, operations, etc.) Flexibility to work non‑traditional hours, including days, nights, weekends, and holidays Computer proficiency: Microsoft Word, Excel, and Outlook Compensation The expected base salary for this role is $80,000–$100,000 annually. Base pay is one component of David Yurman’s total compensation package, which may also include healthcare benefits, a 401(k) plan, bonus potential, employee discounts, generous paid time off, sick time, and more. Employment Details Seniority level: Associate Employment type: Full‑time Job function: Sales and Business Development Industry: Retail Luxury Goods and Jewelry #J-18808-Ljbffr
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