Vehicle Condition Inspector

Overview ACV Auctions is a technology company transforming the automotive industry by providing a trusted, data-driven digital marketplace for sourcing, selling, and managing used vehicles. ACV is a people-first company focused on growth, autonomy, and collaboration, offering competitive compensation packages and learning opportunities. This description reflects a role for an Inspector who represents the face of ACV to clients and helps ensure customer satisfaction through meticulous vehicle inspections. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k) Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law. What you will do Actively and consistently support all efforts to simplify and enhance the customer experience. Partnering with a Territory Manager and a team of Inspectors, conduct inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help sales team up-sell or cross-sell services and products Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships. Travel to and from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform. Take multiple, overall, and damage photos, match them to a vehicle, and download them to the image server utilizing the company issued smart phone. List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers to utilize ACV Auctions digital platform. Perform additional duties as assigned. What you will need 1 year experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background Ability to read, write, speak and understand English Ability to work outside in the elements for extended periods of time Problem solving aptitude to meet challenges with resourcefulness and innovative approaches Proven success to work independently with minimal supervision while working in a team environment Excellent communicator with the ability to understand customer needs and expectations Valid driver’s license and use of a validly registered and insured motor vehicle required Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting Ability to drive a manual and automatic transmission Vision abilities required to properly identify small defects around and underneath vehicles Compensation Start rate beginning at $20.00 per hour. In addition, this position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Final compensation will be determined based on the applicant\'s relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #IND123KW LI-SG1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice. #J-18808-Ljbffr