Service Representative

1 day ago


Annapolis, United States Thompson Safety Full time

Join to apply for the Service Representative role at Thompson Safety 3 days ago Be among the first 25 applicants Join to apply for the Service Representative role at Thompson Safety This range is provided by Thompson Safety. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50,000.00/yr - $65,000.00/yr Job Summary Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the growth of the company. Supervisor Responsibilities None Essential Job Functions Assists the Company in developing new business opportunities through cold calls and leads. Establishes a line of contact and comfort level between the customer and our company staff. Maintains contact with customers through sales calls and scheduled service frequency. Develops new and existing skills through educational programs with both Company provided and vendor supported training. Assists in Company marketing programs/initiatives. Contacts potential customers to initiate the sales process. Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices. Consistently introduces and implements new products and services to assigned accounts. Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License. Performs other related duties as assigned. Experience & Qualifications High School Diploma or GED required. College degree preferred. Familiar with codes, product attributes, and procedures within the safety field. Has a general awareness of business, financials, sales, and safety principles. Strong ability to utilize technology to increase the customer experience. Adequate skill with Microsoft products such as Word, Excel, and Outlook. Professional certification may be required in some areas. Maintain a valid driver's license and ability to pass a drug and background check. Physical Requirements Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate a motor vehicle and travel daily. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Seniority level Entry level Employment type Full-time Job function Other Industries: Facilities Services Referrals increase your chances of interviewing at Thompson Safety by 2x Get notified about new Service Representative jobs in Annapolis, MD . Future Opening: Customer Service Representative - State Farm Agent Team Member We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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