SPECIALTY ASSISTANT STORE MANAGER

Position Purpose Specialty Assistant Store Manager in Training (SASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM‑ITs are expected to lead by example and uphold all company policies. During the training period, up to six weeks, they will learn to execute SASM key responsibilities. Key Responsibilities 50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales and profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and the associate disciplinary process when necessary. Complete all assigned training modules and assessments. 15% Customer Experience – Supervising associates in the selling effort and lead GET culture, setting the example. Drive customer service and associate engagement throughout the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly. 15% Sales and Productivity – Work with key partners to plan merchandise placement, signage, and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as manage daily financial operations. 10% Operations Management – Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures, holding associates accountable. Command store SOPs, especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink. 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports Reports to Store Manager. Has no direct reports. Travel Requirements Typically requires overnight travel less than 5% of the time. Physical Requirements Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds). Working Conditions Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Demonstrated ability to collaborate and work effectively with cross‑functional teams. Minimum Education High school diploma or GED. Preferred Education Bachelor’s degree or equivalent in a related field. Minimum Years of Work Experience 3 years. Preferred Years of Work Experience No additional years of experience. Minimum Leadership Experience 1+ year of previous leadership experience. Preferred Leadership Experience 2+ years of previous leadership experience. Certifications None. Competencies Action Oriented Collaborates Customer Focus Drives Results Resourcefulness Seniority Level Not Applicable. Employment Type Full‑time. Job Function Other. Industries Consumer Services. Job Location & Compensation Toledo, OH. Salary: $45,000.00 – $55,000.00 (posted 1 month ago). #J-18808-Ljbffr