Collections Representative I
3 weeks ago
Collections Representative I American Savings Bank Primary Purpose Collects on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. Major Job Accountabilities Responsible for minimizing losses related to past due retail consumer accounts in a goal‑oriented environment using defined procedures and in compliance with Federal and State regulations and applicable laws. Contacts customers via collection calls and/or correspondence regarding their consumer loans, lines of，说信用卡及透支账户。 Assists borrowers with collection‑related issues which include but are not limited to: account adjustments, client discrepancies, customer reconciliations, and account settlements. Applies knowledge of company products and services, policies, procedures, and collections system when communicating with delinquent customers to properly evaluate and analyze account information to identify trends for possible risk and negotiate repayment terms to bring the account current. Performs skip‑tracing activities as needed or assigned to aid in locating a debtor. Documents communications and collection efforts completely, accurately, and succinctly. Identifies issues contributing to account delinquency and is able to escalate matters when necessary. Provides superior customer service in a professional and fair manner while assisting the borrower with financial hardship. Experience Required One (1) to two (2) years of work experience in customer service, call center and/or banking experience. Two (2) years of work experience in collections experience (highly preferred). Required Skills or Training Strong verbal and written communication skills. Strong negotiation skills to deal with customers in adversarial situations. Ability to resolve problems using sound judgment. Goal‑oriented with a strong attention to detail. gui ability-green to prioritize and manage multiple responsibilities while working in a high‑volume, fast‑paced environment. Proficient with using computers and utilizing multiple programs to perform research. Commitment to excellent customer service. EOE, including disability/veterans. At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808‑538‑2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank Referrals increase your chances of interviewing at American Savings Bank by 2x. #J-18808-Ljbffr
-
Collections Representative I
3 weeks ago
Honolulu, United States American Savings Bank Full timePrimary Purpose of Job Collects on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. Major Job Accountabilities Responsible for minimalizing losses related to past due retail consumer accounts in a...
-
Honolulu, United States American Savings Bank Full timeA prominent banking institution in Honolulu is seeking a Collections Representative I to manage collections on past due consumer and business banking accounts. The candidate should have 1-2 years in customer service or banking and strong negotiation skills. Responsibilities include contacting customers about their accounts, providing solutions for financial...
-
Collection Representative
5 days ago
Honolulu, United States First Hawaiian Bank Full timeJoin the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding...
-
Sales Development Representative I
3 weeks ago
Honolulu, United States Hawaii Staffing Full timeSales Development Representative I (SDR I)Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and...
-
Phlebotomist & Donor Collections Specialist I
3 weeks ago
Honolulu, United States Blood Bank of Hawaii Full timeA nonprofit organization in Hawaii seeks a Phlebotomist/Collections Specialist 1 to help save lives by collecting blood donations across various locations. Responsibilities include donor assessments, phlebotomy, and ensuring excellent donor care. The role offers paid training and requires strong communication and phlebotomy skills. Flexibility in scheduling...
-
Phlebotomist & Donor Collections Specialist I
3 weeks ago
Honolulu, United States Blood Bank of Hawaii Full timeA nonprofit organization in Hawaii seeks a Phlebotomist/Collections Specialist 1 to help save lives by collecting blood donations across various locations. Responsibilities include donor assessments, phlebotomy, and ensuring excellent donor care. The role offers paid training and requires strong communication and phlebotomy skills. Flexibility in scheduling...
-
Customer Service Representative I
2 days ago
Honolulu, United States First Hawaiian Bank Full timeJoin the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding...
-
GUEST SERVICE REPRESENTATIVE I
2 weeks ago
Honolulu, United States Hawaii Staffing Full timeGuest Service Representative I (RFT/Navy Lodge)Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office...
-
Customer Service Representative I
2 days ago
Honolulu, United States First Hawaiian Bank Full timeJoin the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding...
-
Customer Service Representative I
4 days ago
Honolulu, United States First Hawaiian Bank Full timeJoin the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding...
