Billing/Medical Records Representative

2 weeks ago

Buffalo, United States UBMD Pediatrics Full time
*Join Our Team and Grow Your Career*

Do you want to advance your career? UBMD Pediatrics is seeking our next valued employee. If you are ready to take the next step in your career, UBMD Pediatrics is the place for you. We offer a competitive salary, comprehensive benefits, and a strong commitment to work-life balance. This is a chance you don't want to miss UBMD Pediatrics is committed to providing excellent care for children and building strong relationships with families. We're looking for an enthusiastic Billing Medical Records Representative to join our team and make a difference in the lives of our patients. In this role, you'll be the first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they schedule an appointment.

*About UBMD Pediatrics*

UBMD Pediatrics is one of 18 practice plans within UBMD Physicians’ Group, the single largest medical group in Western New York. We provide premier health care to infants, children, adolescents and adults. In addition to primary care pediatrics, we have 18 pediatric subspecialties. Our physicians make up the academic teaching faculty within the Department of Pediatrics at the Jacobs School of Medicine and Biomedical Sciences at the University of Buffalo and at Oishei Children’s Hospital. For more information regarding UBMD Pediatrics, please visit

*Why You'll Love Working Here*
* *Be part of a team:* We are dedicated to providing exceptional care and fostering a supportive, collaborative work environment.
* *Make a difference:* You'll play a vital role in shaping patient experiences and supporting their health journey.
* *Work-life balance:* Enjoy a generous PTO plan, no weekends or holidays, Flexible hours and pre-scheduled hybrid work options.
* *Competitive benefits:* Includes medical, dental, vision, 401(k) with employer contribution, paid time off, parking allowance and more.
* *Supportive Environment:* Collaborative work environment with opportunities for professional growth.

*Key Responsibilities*
* Respect and maintain privacy and dignity of patients; assure confidentiality at all times in accordance with HIPAA regulations
* Candidate will maintain scanning and filing of documents in an efficient manner, respond to fax requests, ensure patient records are sent to requested appropriate location(s) and prepare an invoice for documents that are provided.
* Prepares and ships records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes.
* Maintain efficient and professional telephone etiquette; transfer and handle calls as required. Document calls in patient chart. All phone calls to be returned the same day.
* Responsible for collecting, posting and managing account payments
* Answers questions from patients, office staff, medical staff and insurance companies as needed in regard to billing matters
* Identifies and resolves patient inquiries and concerns
* Prepares, reviews and sends or submits patient statements
* Reviews accounts with Billing Director to determine payment plans and/or sending to collections
* Performs collection actions as needed including contacting patients by phone and/or handling collection agency inquiries
* Participates in education and staff meetings as requested
* Able to multi-task with excellent communication skills and attention to detail required
* Willing to learn Medical Billing Tasks and assist the team with medical billing tasks

*Experience*
* Medical terminology, insurance knowledge preferred
* Collection and medical statement experience is a plus

*Benefits Package Details*

With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. When you join UBMD Pediatrics as a contributing member of our team, you can expect to receive:
* *Healthcare Benefits: *Includes comprehensive Medical, dental, and vision insurance for you to choose from.
* *Robust Benefits:* 401(k) with employer contribution. Disability insurance, Employee assistance program, Flexible spending account, Health savings account, Life insurance.
* *Paid Time Off (PTO):* Generous Paid Time Off package
* *Work-Life Balance:* No overnight, holiday, or weekend shifts.
* *Professional Growth:* Opportunities for advancement and professional development in a supportive environment.

*Where We Work:*

Our new building is located in the heart of the Buffalo Niagara Medical Campus. We have access to secure and safe ramp parking as well as street parking, convenient access to nearby Allen/Medical Campus metro station as well as NFTA bus routes, park-and-ride, and easy highway access.

*Work Flexibility:*
* We offer an in-person work environment with the option for pre-approved hybrid schedules.
* Enjoy a typical schedule of 8:00 am to 4:00 pm, with flexible hours available for your work-life balance.

*Ready to Make a Difference?*

We invite you to submit your application, including a resume and cover letter highlighting your skills and passion for patient care. Join UBMD Pediatrics and be a part of a team that makes a difference in the lives of children and families every day.

\* The pay range shown is an estimate of possible base compensation that may be given to a qualified applicant at the time of posting. When setting pay, various factors will be taken into account such as but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: No less than 37.5 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Work Location: In person%66318% %%admin%%

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