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Warehouse Manager
2 months ago
Warehouse Manager - FT - Bolingbrook, IL Bolingbrook, Illinois, United States
THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
Reporting directly to the North America Head of Logistics & Distribution, this role will be managing the shipping and warehouse operations across the North America Distribution Center. Providing leadership and support to the warehouse leadership team, surrounding operational improvements, efficiencies and recommendations.
WHAT WILL I BE DOING?
- Effectively manage the logistics of product to arrive at stores and our warehouse on time and at the right cost.
- Work closely with Retail teams to ensure stock is distributed to retail and partner within NA
- Responsibility for general management of employees, including setting objectives, monitoring performance, and coaching
- Ensure accuracy in warehouse inventory and reporting, and keep costs within the agreed budget of the NA P&L report.
- Build successful relationships with corporate partners, both domestic and international.
- Defining and documenting operational processes: Establish effective processes to ensure the smooth running of logistics and fulfilment functions.
- Optimizing the operations through staying up to date with market advancances and making recommendations for improvements.
- Organising the movement of stock across NA through full order management, from order creation through to delivery to site.
- Liaising between customers, suppliers and vendors, checking all documentations are prepared, in place and compliant with import regulations.
- Adding, forecasting, controlling, reconciling stock and preparing reports
- Resolving queries in a timely fashion including collections/credits and returns as well as issues regarding customs on shipments
- Maintaining and training on compliance of warehouse safety standards, in adherence with OSHA regulations
- Good receipt and stock control Management
WHAT SKILLS DO I NEED?
- 3+ years of experience of operational and logistics management, ideally within fashion, retail or fast-moving consumer goods (FMCG) sectors preferred
- High school diploma required, Associates Degree preferred
- Strong background in running shipping and warehouse teams
- Immaculate attention to detail
- Confident, articulate and professional communication abilities, both verbal and written
- Ability to build strong stakeholder relationships
- Adaptable to commercially focused environments
- Bi-lingual in English and Spanish strongly preferred
- Ability to stand for long periods of time, and walk the warehouse floor
- Ability to lift 25 pounds or more
- Availability of working business hours during weekdays, with some weekend work required
- Experience operating a forklift preferred
- Proficient in reporting tools, such as Excel and Google Workspace
ABOUT THE LOCATION
Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West Hollywood, CA.
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- 25 days holiday increasing to 28 days after 2 years continuous service
- Bank holidays, birthdays and volunteering days off
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#LI-Onsite