Infusion Collection Specialist II

Job Summary

Join our team as an IV Collection Specialist II and take your career to the next level in Revenue Cycle Management (RCM) We are seeking a detail-oriented and enthusiastic individual who possesses advanced knowledge of medical collections reimbursement along with a grasp of full revenue cycle best practices. This is an excellent opportunity for a proactive individual who is eager to contribute to our mission of securing payments for home health care services provided by Johns Hopkins Home Care Group.

Key Responsibilities

Manage and resolve medical billing and collection for various payers, ensuring compliance with all regulations and best practices. Address complex account discrepancies, communicate clearly with payers to troubleshoot issues, and ensure timely follow‑up. Conduct audits, respond to inquiries, investigate billing problems, and maintain accurate documentation of all collection activities. Assist in training and support for back‑up billing staff to enhance overall team efficiency and effectiveness.

Generate necessary adjustments, refunds, and account changes while documenting all activity to maintain complete records. Participate actively in projects and management meetings as needed, and update Team Leads and management on issues of concern.

Qualifications

High School Diploma or equivalent is required; a college degree is preferred. At least two (2) years of experience in medical billing and collection practices. Advanced knowledge of billing systems, medical terminology, and coding. Excellent communication, analytical, and problem‑solving skills with a keen attention to detail.

Proficient in data entry and typing, as well as standard office administration tasks. Must demonstrate maturity in maintaining professional relationships and act as a resource for other staff.

Benefits

Competitive salary Comprehensive health, dental, and vision insurance Paid time off and holidays Retirement savings plan with employer match Tuition reimbursement and professional development support Remote work flexibility with occasional in‑office requirements and more … Licensure/Certification N/A olate Physical RequirementsPhysical Requirements Ability to work in a normal office environment with limited physical discomfort. Additional Information This position is classified as Non‑Exempt. While the majority of the*>(** not; but I'll keep actual text: "While the majority of the work will be performed remotely, candidates must be willing to commute to the Baltimore area for in‑office requirements as needed." If you are a driven professional interested in making an impact in the realm of healthcare reimbursement, we want to hear from you Apply today to be a part of a team that values dedication and expertise in enhancing the revenue cycle management process. Application Process Please submit your resume and cover letter outlining your relevant experience and qualifications for the IV Collection Specialist II position.

Salary

Range Minimum 15.86/hour - Maximum 26.23/hour.

Compensation

will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug‑free workplace employers. #J-18808-Ljbffr