Director Case Management

Overview Do you want to join an organization that invests in you as a Director Case Management? At HCA Florida Lawnwood Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. This position is incentive eligible. Benefits Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family‑building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and other programs. Retirement readiness, rollover assistance services and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Eligibility for benefits may vary by location. Job Summary The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self‑starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders. Responsibilities Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives. Allocates resources to effectively staff department and meet productivity and quality goals. Responsible for oversight of CM core functions and practice. Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation. Works with the Facility CFO and Division CM Leader to achieve established goals and expectations. Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through data analysis, and implementing sustainable performance improvement activities. Ensures compliance with policies and SOP. Establishes working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal. Performs other duties as assigned. Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.” Qualifications Bachelor's degree, required. Master's degree in Nursing, Health Administration, or Business Administration, preferred. Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), required. 3+ years’ experience in overall acute care hospital case management, preferred. 2+ years’ experience in case management leadership, preferred. Seniority Level Director Employment Type Full‑time Job Function Management and Health Care Provider Industry Hospitals and Health Care EEO Statement We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr