Director, Privacy and Compliance

Overview Maven is the world\'s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven\'s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Maven is trusted by more than 2,000 employers and health plans to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Maven has received multiple industry recognitions and was founded in 2014 by CEO Kate Ryder. For more information, visit mavenclinic.com. An award-winning culture Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024); CNBC Disruptor 50 List (2022, 2023, 2024); Fortune Best Workplaces for Millennials (2024); Fortune Best Workplaces in Health Care (2024); Fast Company Most Innovative Companies (2020, 2023); Built In Best Places to Work (2023); Great Place to Work certified (2020–2024); Fast Company Best Workplaces for Innovators (2022); Built In LGBTQIA+ Advocacy Award (2022). Role Maven is seeking an experienced Director of Privacy and Compliance to provide strategic leadership across our cross-functional privacy and compliance initiatives, supporting rapid growth both in the U.S. and abroad. Reporting to the General Counsel, this position will be critical to scaling Maven\'s virtual care model while adhering to regulations and advising business stakeholders on compliance matters. We seek a forward-thinking, collaborative and optimistic leader to solve complex issues arising from cross-population healthcare and hyper-growth. Responsibilities Lead the development, implementation, and management of an effective enterprise compliance program. Lead cross-functional compliance initiatives across Finance, People, Marketing, Product, and other teams, while coordinating Maven\'s Compliance Committee. Develop comprehensive privacy and compliance solutions covering provider credentialing, quality assurance, network management, CMS, state healthcare regulations, cross-border requirements, and data protection frameworks. Design and execute a company-wide risk assessment and management system, oversee all compliance audits, investigations, and regulatory inquiries. Create and implement compliance policies and procedures to support Maven\'s growth in the United States and abroad. Lead compliance investigations, develop corrective action plans, and advise leadership on mitigation and remediation strategies. Serve as a subject matter expert and strategic advisor to leadership and stakeholders, establishing collaboration across teams and interfacing with external regulators as necessary. Define long-term compliance strategy and vision for global scalability while monitoring regulatory developments and industry best practices. Analyze regulatory standards to provide actionable insights and strategic compliance guidance to stakeholders. Develop compliance training programs, executive dashboards, and monitoring systems to identify gaps and validate program effectiveness. Qualifications 10+ years healthcare privacy and compliance experience, with demonstrated experience developing and managing compliance programs in a regulated industry, and experience leading audits, investigations, and risk assessments Experience with managed care and/or government programs Experience working with regulatory agencies and/or payors Leading healthcare, corporate, and commercial audits and certifications (NCQA & HITRUST a plus) Interacting and presenting to executive leadership In-depth knowledge of relevant regulations (e.g., HIPAA, GDPR, CCPA) and industry standards Strong project management and cross-functional collaboration skills Strong leadership and managerial skills with ability to motivate a team of compliance associates Thought leadership, ability to synthesize complex information, strong organizational and project management skills, and attention to detail A positive, optimistic leadership style and collaborative mindset Helpful experiences and skills Experience in telehealth or digital health JD Degree (Bar admission not required) Global compliance experience Professional compliance certifications (e.g., CCB, CHC, HCISPP or CIPP) Additional details This role requires active work authorization in the US. Compensation The base salary range for this role is $180,000-$215,000 per year. You will also be entitled to stock options and benefits. Individual pay decisions are based on qualifications, experience, and skillset. Location & hybrid work Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area. For those in our New York City office, in-person collaboration is encouraged three days a week (Tuesday, Wednesday, Thursday). Benefits Benefits That Work For You Our benefits support health, well-being and career development. In addition to standard health, dental and insurance options, we offer: Maven for Mavens: access to the full platform and specialists (reproductive health, family planning, pediatrics) Whole-self care through wellness partnerships Hybrid work, in-office meals, and team days 16 weeks 100% paid parental leave and new parent stipend (for employees with 1+ year) Annual professional development stipend and access to a personal career coach 401K matching for US-based employees, with immediate vesting EEO Maven is an affirmative action and equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven will never ask for sensitive information via email or phone. For security, contact and for general inquiries, #J-18808-Ljbffr