Product Manager/Business Systems Analyst

5 days ago

Pleasanton, United States Synergy Interactive Full time

Product Manager/Business Systems Analyst (Salesforce) This range is provided by Synergy Interactive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50.00/hr - $60.00/hr Position is starting off as a 6 month contract with likelihood of extending well past that. Product Manager – Salesforce Seeking a Product Manager with a strong background in business systems analysis and CRM platforms to drive product strategy and execution. The ideal candidate will have hands‑on experience with Salesforce CRM (Sales Cloud and/or Marketing Cloud) and a proven ability to translate business needs into technical solutions. Your Impact: Define product vision, strategy, and roadmap aligned with business objectives. Collaborate with stakeholders to gather requirements and prioritize features. Work closely with engineering, design, and business teams to deliver high‑quality solutions. Analyze business processes and recommend system enhancements to improve efficiency. Manage product lifecycle from concept to launch, ensuring timely delivery and adoption. Monitor product performance and identify opportunities for optimization. Your Skills & Experience: 3–5 years of hands‑on experience as a Business Systems Analyst, preferably supporting Salesforce CRM platforms (Sales Cloud and/or Marketing Cloud). Strong understanding of CRM workflows, data models, and integration points. Experience in translating business requirements into functional specifications. Excellent communication and stakeholder management skills. Ability to work in an agile environment and manage multiple priorities. Partner with business and technical teams to gather, document, and analyze business requirements for Salesforce Sales Cloud, Marketing Cloud and other initiatives. Develop comprehensive Business Requirement Documents (BRDs), Product Requirement Documents (PRDs), User Stories, and User Acceptance Criteria in collaboration with Product and Engineering teams. Build journeys, process flows, and system diagrams to visualize and communicate business processes and solution designs. Support the backlog management and grooming process, ensuring clear prioritization and alignment with business goals. Collaborate with engineering and QA teams during development and UAT to validate solutions meet business expectations. Maintain accurate and updated documentation using Confluence and track development progress using Jira. Preferred Qualifications Salesforce certifications (Administrator, Sales Cloud Consultant, Marketing Cloud Consultant) are a plus. Experience with other CRM or marketing automation tools. Familiarity with data analytics and reporting tools. Seniority level Mid‑Senior level Employment type Contract Job function Product Management and Analyst Industries: Technology, Information and Media Referrals increase your chances of interviewing at Synergy Interactive by 2x #J-18808-Ljbffr

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