Assistant Store Manager I

Overview Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive spirit of our hometown, we craft beautiful things that last—for you to be yourself in. Coach is part of the Tapestry portfolio, a global house of brands committed to stretching what’s possible. As a member of the Tapestry family, we are a global brand with optimism, innovation, and inclusion. Position Assistant Store Manager Responsibilities Sales: Understand organizational objectives and, in partnership with the Store Manager, align decisions with Company priorities and values; develop sales strategies across all categories; communicate goals to the team; track store performance and achieve sales targets. Productivity Management: hold the management team accountable for personal productivity and management contribution; develop clienteling strategy and monitor progress to achieve business goals with the Store Manager; adapt to market changes and support the execution of sales strategies and tactics. Brand and Customer Experience: act as a brand ambassador in the market; drive loyalty through local initiatives; resolve customer issues promptly with a solution-oriented approach; build long-term relationships with customers and foster a positive team environment; coach and empower others; create enthusiasm and a shared vision; recognize individual performance. Operations: evaluate performance, provide timely feedback, and create action plans for development; adhere to retail policies and procedures including POS and operations; recruit and onboard top talent with the Store Manager; manage daily operations including selling, service, payroll, HR, and loss prevention; forecast and plan with the Store Manager for payroll, staffing, scheduling, and merchandising needs. Facilities and Compliance: maintain interior and exterior upkeep in partnership with the corporate office; ensure aesthetics and safety requirements are met; leverage Coach tools and technology to support service and operations. Competencies Drive for Results: consistently exceed goals; bottom-line oriented; motivate self and others to deliver results. Customer Focus: commit to meeting customer expectations; collect firsthand customer information to improve products and services; build trust and respect with customers. Creativity: generate new, original ideas and connect diverse concepts. Interpersonal Savvy: relate well to all kinds of people; build rapport and manage tensions with diplomacy. Learning on the Fly: learn quickly, adapt to change, and seek solutions through experimentation. Perseverance: maintain energy and drive to complete tasks despite setbacks. Dealing with Ambiguity: cope with change, act with incomplete information, and manage risk and uncertainty. Strategic Agility: anticipate future trends and craft credible plans and strategies. Building Effective Teams: foster teamwork, share wins, and create a sense of belonging. Managerial Courage: provide direct, actionable feedback and address people issues promptly. Qualifications Experience: 1 to 3 years of previous management experience in a luxury retail service environment; familiarity with fashion trends and market competition. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office; experience with retail systems (labor management, inventory, sales reporting, etc.). Physical: Ability to work at a fast pace; capable of moving on the sales floor, shelves, and stock room; ability to lift up to 25 pounds regularly and up to 50 pounds for shipments/transfers. Schedule: Flexible availability including nights, weekends, and holidays busy retail periods. Benefits and Policies Note: This document is a sample of duties and does not include an exhaustive list of requirements. Our company is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and relate to the position. We do not discriminate on age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected status. Ada: Tapestry will provide reasonable accommodation for disabilities or religious beliefs. If accommodation is needed to complete the application process, contact Tapestry People Services at or Work Setup: Base pay range $22.00 to $30.50 hourly. Other benefits include health, dental, vision, life and disability insurance, 401(k) and paid time off. Eligible employees may receive product discounts and incentive compensation. Visit Coach at #J-18808-Ljbffr