Senior Regional Director, Outreach

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we’re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you’re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About The Role This role is a rare chance to lead the go‑to‑market efforts for one of the fastest growing startups in the healthcare industry. You’ll be granted an unparalleled level of responsibility, as your efforts will literally define how we open, win, and monopolize new markets. You’ll work hand‑in‑hand with our Revenue Leadership Team to build and execute a market strategy focused on identifying patient referral sources, building relationships with clinical partners, and facilitating admissions for hundreds of at‑risk youth. You will manage a team of regional directors who are leading our frontline outreach team to hit ambitious quarterly growth plans. This role is expected to be a leadership role—managing managers, leading a team of Clinical Outreach Regional Directors and specialists, and optimizing the operations of our business development team. Our Clinical Outreach team is the lifeblood of our business; they keep the lights on and know our product, partners, and patients better than almost anyone. Our team is comprised of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing lifesaving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Develop, memorialize, and operationalize GTM strategy for efficient new market penetration in the Midwest United States Effectively hire, manage, develop, and retain regional directors within assigned territory, providing oversight, guidance and field training as needed to respective teams Create, build, and manage relationships with senior leaders of key referral sources across priority and new markets Work cross functionally with internal partners including marketing, training and development, product, growth strategy, client success, and legal to deliver on GTM goals Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships Design strategies to better support and engage referral partners across different channels Deepen Charlie Health’s penetration across existing partnerships Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies Devise and lead new initiatives to enhance rep productivity and consistent goal achievement across the department Strengthen and support our Field Sales Training program to onboard new reps effectively in their regions as needed Requirements Must be based in the Midwest United States (Illinois, Indiana, Ohio, or Wisconsin preferred) 10+ years of relevant work experience Strong interpersonal, relationship‑building and listening skills, with a natural, consultative style Experience advising, presenting to, and persuading senior corporate personnel Ability to energize, communicate, and build rapport at all levels within an organization Ability to travel for meetings with potential referral partners (note that this is a remote position) Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment Comfort with video conferencing, scheduling, and CRM technologies Prior experience with Salesforce and other sales enablement tools preferred Work authorized in the United States and native‑equivalent proficiency in English Benefits Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $170,000 and $190,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance‑based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health‑sponsored benefits. #LI‑HYBRID Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. #J-18808-Ljbffr