RE Servicing Specialist III

Bellco Corporate Offices, 7600 E Orchard Rd, Greenwood Village, Colorado, United States of America Job Description Posted Tuesday, June 24, 2025 at 8:00 AM Application deadline is 5 days after the date the role was posted. Thank you for your interest in Bellco Credit UnionWe’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of. BELLCO CREDIT UNION LOCATION: Corporate DIVISION : SVP-CMXO FUNCTION DESCRIPTION: The RE Servicing Specialist III will perform all escrow analysis and processing transactions to ensure accurate and timely disbursement of escrow funds for Real Property Tax, Homeowners and Flood Insurance, and Private Mortgage Insurance. They will assist our members with inquiries on their escrow account as a result of the annual escrow analysis. This position will work directly with the tax vendor and the Information technology department to resolve any exceptions that impact day-to-day processing and perform quality control measures, as needed. Provide oversight of all escrow processing transactions to ensure accurate and timely disbursement of escrow funds for Real Property Tax, Homeowners and Flood Insurance, and Private Mortgage Insurance. ORGANIZATIONAL RELATIONSHIPS: Reports to: Manager – RE Loan Servicing and other financial institutions including credit union partners, strategic partners, governmental agencies, and credit union executive staff. QUALIFICATIONS/REQUIREMENTS: Education: Associates degree in related field or equivalent experience preferred. Familiar with Fannie Mae guidelines Experience: 4 years real estate mortgage servicing or loan originations experience, required. 2 years mortgage servicing escrow experience, required. 2 years of experience in Escrow reporting, Tax, Insurance, or PMI Premium Payments, required. Demonstrated knowledge of Homeowner’s Protection Act, preferred. Knowledge of lender requirements regarding Flood Insurance, preferred. Demonstrated knowledge of Annual Escrow Disclosure, Analysis and impact on monthly mortgage payment, preferred. Knowledge of lender requirements regarding tax tracking and payments. Skills: Handle confidential/sensitive information collaborate with others both internally and externally Effectively communicate verbally and in writing Exercise good judgement/reasoning and resourcefully solve routine problems A self-starter, self-directed, detail-oriented individual who is highly motivated and organized and who can help provide strategic thinking in a fast-paced environment Advanced skills in Microsoft environment, including spreadsheet, database, word processing and presentation capabilities Ability to handle multiple demands and competing priorities in a dynamic environment, collaborative, team environment Ability to identify, interpret, and present data to management in a clear and concise manner Experience manipulating complex data using appropriate software tools to generate clear and straightforward reporting and presentations. ESSENTIAL FUNCTIONS: Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments. Perform Annual Escrow Analysis and Validation. Track and disburse Mortgage Escrow Payments to ensure compliance with federal and state regulations to include Tax, Insurance, flood, and PMI. Communicate with members regarding their Escrow Account including changes to the payment amount, payment history, and PMI Removal. Track Delinquent and Past Due Tax and Insurance Premiums to prevent negative member and lender impact and disburse tax escrow payments to ensure compliance with federal and state regulations. Analyze and review reports and data to resolve issues and maintain tax and insurance information with vendors based on procedures and with management oversight. Administer annual escrow account disclosure process and communicate with members regarding escrow account changes. Analyze and review quality control measures to mitigate credit union and member risk and maintain tax reporting profile with vendor. Track delinquent and past due tax installments to prevent negative member and credit union impact. Monitor for past due insurance and ensure communication to members and follow up until received. Review accounts for PMI Termination. Reconcile vendor data against Credit Union data. Generate, analyze, and store monthly reports Perform scheduled validation of Homeowners and Flood insurance policies to ensure sufficient insurance coverage is in place. Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions and contribute toagreed upon resolutions. Build and maintain relationships with internal and external business partners while managing expectations and accountability. Respond to all inquiries from internal and external members of the credit union. Regular and punctual attendance. Management retains the discretion to add to or change the duties of the position as business need dictates WORKING CONDITIONS: Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays. In addition to base compensation, Bellco Credit Union offers bonuses for the following roles: Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals. Exempt branch roles may earn quarterly bonuses for production and team goals. Exempt non-branch management roles may be eligible for an annual managerial bonus. Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance. Bellco Corporate Offices, 7600 E Orchard Rd, Greenwood Village, Colorado, United States of America #J-18808-Ljbffr