Investigative Consultant

3 weeks ago

Springfield, United States MassMutual Full time

Investigative Consultant

Full-Time (Hybrid - 3 days per week in office)

Boston, MA or Springfield, MA

The Opportunity

As an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as broker/dealer and investment adviser products and services, regulatory and government enforcement issues, account takeover, and elder financial abuse. You will evaluate available data sources, assist team members in complex investigations, and conduct analysis of varying types of information to derive insights that translate into indicators of potentially fraudulent activity. The Investigative Consultant works closely with peers, business partners and Company attorneys, as appropriate.

The Team

MassMutual’s Investigations Unit is a uniquely skilled team of anti-fraud professionals who autonomously protect MassMutual, our customer, and the financial services industry by completing unbiased investigation and consultations that enable our partners to reach sound conclusions.  We are responsible for investigating, reporting on, and assisting with the prevention and prosecution of known or suspected acts of fraud and other acts of misconduct or wrongdoing committed by or against the Company.

The Impact:

  • Investigate suspected fraud, misconduct or wrongdoing affecting MassMutual’s various business lines by conducting a thorough analysis of data resources across MassMutual and industry recognized databases, using all available tools to aggregate and assess relevant information.
  • Concurrently manage a diverse caseload of investigations and consultations including data/document review, analysis, reporting, communication with business partners and file documentation while maintaining up to date case files, preserving all notes, documentation and/or other evidenced obtained during the investigation.
  • Identify and interview potential witnesses who may provide information pertinent to the investigation.
  • Work collaboratively with the Investigative/SIU team, business partners and attorneys on investigations and fraud prevention initiatives.
  • Initiate referrals to State Insurance Department Fraud bureaus and other agencies as needed and interact with state and federal regulators, law enforcement agencies and other special investigative units.
  • Monitor industry trends and hot topics, apply learnings to ongoing investigations, and identify opportunities for education and awareness activities as part of anti-fraud training programs.
  • Approximately 5% of your work time may involve travel.

The Minimum Qualifications

  • Bachelor’s Degree or equivalent related experience.
  • Due to the nature of this position, as part of the background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA

The Ideal Qualifications

  • Strong technology, data management and data analytics skills
  • Experience in the insurance or financial services industry, with a demonstrated understanding of insurance and financial products; underwriting, claim handling, cyber fraud, data privacy, identity theft and/or elder financial abuse experience a plus.
  • Experience in the collecting and analyzing of information, interpreting evidence, utilizing relevant technology and reporting findings in an efficient and effective manner.
  • Exceptional judgment, organizational, interpersonal and verbal/written communication skills, including the ability to interact effectively with all levels within and outside of the organization.
  • Demonstrated ability to work independently, handling moderate to more complex projects but with a strong commitment to teamwork, collaboration, cooperation, continuous improvement and sharing of knowledge.
  • Demonstrated ability to appropriately prioritize constantly shifting tasks, organize and coordinate work while showing initiative, independence and impeccable judgment.
  • Actively pursues enhancing current skills and learning new ones with a willingness to work on all types of projects/matters.

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Investigations Unit
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits

Individuals who have applied for Job Requisition R16362 – Investigative Consultant will be considered and do not need to reapply.  

#LI-FT1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

  • Investigative Consultant

    3 weeks ago

    Springfield, United States MassMutual Full time

    Investigative Consultant Full-Time (Hybrid - 3 days per week in office) Boston, MA or Springfield, MA The Opportunity As an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as...

  • Investigative Consultant

    3 weeks ago

    Springfield, United States MassMutual Full time

    Investigative ConsultantFull-Time (Hybrid - 3 days per week in office)Boston, MA or Springfield, MAThe OpportunityAs an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as broker/dealer and...

  • Investigative Consultant

    3 weeks ago

    Springfield, United States MassMutual Full time

    Investigative Consultant Full-Time (Hybrid - 3 days per week in office) Boston, MA or Springfield, MA The Opportunity As an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as...

  • Investigative Consultant

    3 weeks ago

    Springfield, MA, United States MassMutual Full time

    Investigative ConsultantFull-Time (Hybrid - 3 days per week in office)Boston, MA or Springfield, MAThe OpportunityAs an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as broker/dealer and...

  • Investigative Consultant

    3 weeks ago

    Springfield, MA, United States MassMutual Full time

    Investigative ConsultantFull-Time (Hybrid - 3 days per week in office)Boston, MA or Springfield, MAThe OpportunityAs an Investigative Consultant, you will have the opportunity to develop investigative skills applicable to a broad spectrum of matters and products including life, annuity, disability and long-term care insurance, as well as broker/dealer and...

  • Business Consultant

    4 weeks ago

    Springfield, Illinois, United States Insight Global Full time

    Insight Global is seeking a Business Consultant to support an organization within CBP to assist with acquisition documentation, briefings, and other strategic communications.To be considered for this role, candidates must have an active Custom & Border Protection Agency Background Investigation clearance.The selected candidate will be responsible for...

  • Senior Technical Consultant

    4 weeks ago

    Springfield, Virginia, United States V2X Full time

    Job DescriptionOverviewV2X is a leading provider of smart solutions designed to integrate physical and digital infrastructure. As a Senior Technical Consultant, you will play a key role in building and maintaining complex electronic systems for the U.S. military.ResponsibilitiesServes as the senior technical consultant on this Task Order.Serves as Project...

  • Quality Nurse Consultant

    2 weeks ago

    Springfield, United States Wexford Health Sources Inc Full time

    To Apply for this Job Click Here POSITION: Quality Nurse Consultant SCHEDULE: Full Time - Monday- Friday 8AM - 5PM FACILITY: Company-wide facilities LOCATION: Remote - Heavy travel to correctional facilities ideal candidates would be located in IL, IN, or MO Wexford Health Sources, Inc. is one of the nation's largest correctional health care providers....

  • Quality Nurse Consultant

    2 months ago

    Springfield, United States Wexford Health Sources Full time

    To Apply for this Job Click Here POSITION: Quality Nurse Consultant SCHEDULE: Full Time - Monday- Friday 8AM - 5PM FACILITY: Company-wide facilities LOCATION: Remote - Heavy travel to correctional facilities ideal candidates would be located in IL, IN, or MO Wexford Health Sources, Inc. is one of the nation's largest correctional health care providers....

  • Loss Control Consultant Commercial Insurance – Independent Contractor

    1 month ago

    Springfield, Illinois, United States exl Full time

    Job Title: Loss Control Consultant Commercial Insurance – Independent ContractorCommercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients' underwriting processes. EXL's...

  • Senior Technical Consultant

    1 month ago

    Springfield, Virginia, United States V2X Full time

    Job Title: Principal EngineerOverviewV2X is a leading provider of smart solutions that integrate physical and digital infrastructure. As a Principal Engineer, you will play a critical role in designing and maintaining complex electronic communications systems for the US Army.ResponsibilitiesServes as the senior technical consultant on this Task...

  • Commercial Sales Consultant

    7 days ago

    springfield, United States Pella Corporation Full time

    Position Overview:The Commercial Sales Consultant is responsible for building the Pella brand within the commercial industry as their premier choice for window and door solutions. Achieve individual sales goals through a confident presentation of unique perspectives on how their customers can grow their business using Pella product offerings. Provide...

  • Commercial Sales Consultant

    1 month ago

    springfield, United States Pella Corporation Full time

    Position Overview:The Commercial Sales Consultant is responsible for building the Pella brand within the commercial industry as their premier choice for window and door solutions. Achieve individual sales goals through a confident presentation of unique perspectives on how their customers can grow their business using Pella product offerings. Provide...

  • Commercial Sales Consultant

    1 month ago

    Springfield, United States Pella Corporation Full time

    Position Overview:The Commercial Sales Consultant is responsible for building the Pella brand within the commercial industry as their premier choice for window and door solutions. Achieve individual sales goals through a confident presentation of unique perspectives on how their customers can grow their business using Pella product offerings. Provide...

  • Loss Control Consultant Commercial Insurance – Independent Contractor- Springfield, MO.

    2 months ago

    Springfield, United States exl Full time

    Loss Control Consultant Commercial Insurance – Independent Contractor- Springfield, MO. Springfield, MO, USA Req #26852 Thursday, October 10, 2024 The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field...

  • Security Specialist III

    4 weeks ago

    Springfield, Illinois, United States CASE Management Consulting, LLC Full time

    Job SummaryCase Management Consulting, LLC is seeking a highly skilled Security Specialist III to join our team. This role requires a strong background in security and intelligence, with the ability to collect, investigate, and document sensitive information.Key Responsibilities:Collect and investigate reportable information from employees and contractors...

  • General Management Consultant, Senior

    6 months ago

    Springfield, United States Booz Allen Hamilton Full time

    General Management Consultant, SeniorThe Opportunity:Are you passionate about helping organizations understand and reach their goals? Do you live for that “ah-ha!” moment when your client realizes you just showed them how to transform their organization? Many organizations know where they want to go but getting there can be a challenge. We’re looking...

  • Field-Based Loss Control Consultant – Southern Illinois Territory

    3 weeks ago

    Springfield, United States CCMSI Full time

    Overview:CCMSI is seeking a skilled Loss Control Consultant to join our team, delivering safety and risk management services to an all-lines self-insured group of Illinois municipalities. This role covers the southern third of Illinois, with Springfield marking the northern boundary of the service area, and we are particularly interested in candidates...

  • Field-Based Loss Control Consultant – Southern Illinois Territory

    3 weeks ago

    Springfield, United States CCMSI Full time

    Overview:Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.CCMSI is seeking a skilled Loss Control Consultant to join our team, delivering safety and risk management services to an all-lines self-insured group of Illinois municipalities. This role covers the southern third of Illinois,...

  • Business Systems Analyst

    3 weeks ago

    Springfield, Illinois, United States Insight Global Full time

    Insight Global is seeking a Business Systems Analyst to support an organization within CBP to assist with acquisition documentation, briefings, and other strategic communications.To be considered for this role, candidates must have an active Custom & Border Protection Agency Background Investigation clearance.You will be developing case management...