Sales Lead

1 week ago

Village of Newark, United States Marshall Retail Group Full time

The Sales Lead provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations. Location: Newark Liberty International Airport Pay: $20.75/hr. Schedule: Must have weekend availability Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Trains store associates on daily operations and best sales practices Ensures cleanliness and upkeep of the store; maintains store displays and merchandise Replenishes backstock, ensuring appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Performs opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner Oversees the opening and closing of the store Resolves employee conflict and escalates to upper management as appropriate Counts cash drawers, completes deposit slips, closes registers, and completes required documentation Other duties may be assigned 1+ year of experience in a fast-paced retail environment Early and late shift availability Ability to multitask and problem solve Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher) About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. #J-18808-Ljbffr

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