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Strategic Account Director
3 weeks ago
Overview In your role as Strategic Account Director, you will play a critical role in the growth and expansion of existing CoLab customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions. You build and execute strategies to help land and expand 7-figure accounts. The ideal person is passionate about helping others succeed and cultivating strong relationships. What you'll do Build relationships with existing customers and net new strategic accounts. Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth, including deep account planning, mapping and multi-threaded selling. Serve as an expert to customers as it relates to CoLab and industry best practices. Find, qualify and build opportunities within existing accounts. Work in consultation with Account Executive and Customer Success teams on enterprise account expansions and renewals. Help drive growth among our customers by understanding their business and technical needs to achieve their desired outcomes. Manage follow-up conversations and document all activities in Salesforce. Travel to customer on-site on average 1 week per month. Who you are Related experience in an Enterprise or Strategic Account role within a SaaS-based business, or an engineering background with strong closing skills. Experience working with large enterprise customers for at least 1-2 years (10,000 employees +). Ability to understand and analyze use cases and demonstrate highly technical product. A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market. Comfortable with complex account planning and account mapping and selling across multiple departments. Committed team player with an ownership mindset and no ego. Deeply passionate and self-motivated to achieve goals and results. Resilient — you welcome challenges and overcome roadblocks. Excellent communication skills and ability to convey your message. Excited to work in a fast-moving startup environment with a lot of change. Bonus: experience with manufacturing clients (including automotive, medical device and hardware/mechanical consumer products). This position will require occasional travel for on-site team meetings in Newfoundland, Canada, at least twice per year (primarily in December and June) in addition to occasional travel to off-sites. Travel expectations will be discussed during the hiring process. Frequently cited statistics show that people who identify with historically marginalized groups often apply to jobs only if they meet 100% of the qualifications. At CoLab, we believe in potential over perfection. If this role excites you—even if you don't meet every single qualification—we encourage you to apply. Your unique background and perspective are valuable to us. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Software Development Referrals increase your chances of interviewing at CoLab Software. Get notified about new Strategic Account Director jobs in Detroit, MI. #J-18808-Ljbffr
