Assistant Store Manager

Join to apply for the Assistant Store Manager – Specialty role at The Home Depot . Position Purpose Specialty Assistant Store Manager in Training (SASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager. The SASM‑IT program includes a comprehensive training program that incorporates hands‑on experience, mentorship, and leadership development. Trainees become familiar with Manager on Duty responsibilities, oversee the Specialty and Pro Departments, and collaborate with Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM‑ITs lead by example and uphold all lawful company policies. The training period is up to 6 weeks where trainees learn to execute key responsibilities. Key Responsibilities 50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identify & resolve stock deficiencies, supervise associates in selling behaviors, resolve customer issues, and support service needs for installed sales/special orders and product sales. Learn the performance management process, including associate performance reviews and the disciplinary process. Complete all assigned training modules and assessments. 15% Customer Experience – Supervising associates in the selling effort, leading the GET culture and setting the example. Drive customer service and associate engagement throughout the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly. 15% Sales and Productivity – Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn to maintain and operate all store equipment and systems and manage daily financial operations. 10% Operations Management – Perform opening, closing, MOD and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable. Command store standard operating procedures (SOPs), especially safety compliance and tactics to maintain process accuracy and mitigate shrink. 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager / Direct Reports Reports to: Store Manager Direct reports: 0 Travel Requirements Typically requires overnight travel less than 5% of the time. Physical Requirements Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds). Working Conditions Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications Must be eighteen (18) years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Demonstrated ability to collaborate and work effectively with cross‑functional teams. Minimum Education The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience 3 years Preferred Years of Work Experience No additional years of experience. Minimum Leadership Experience 1+ year of previous leadership experience. Preferred Leadership Experience 2+ years of previous leadership experience. Certifications None Competencies Action Oriented Collaborates Customer Focus Drives Results Resourcefulness Seniority level Not Applicable Employment type Full‑time Job function Other Industries Consumer Services #J-18808-Ljbffr