Lead Application Reliability Engineer

3 weeks ago


Irving, United States Citibank (Switzerland) AG Full time

## For additional information, please review .* Ensure high availability and optimal performance of the threat-modeling application through proactive monitoring, incident management, and efficient troubleshooting.* Perform routine and emergency application and infrastructure maintenance, including patching, upgrades, and configuration management, adhering strictly to change control procedures.* Conduct root cause analysis (RCA) for production incidents and implement preventative measures to minimize future occurrences.* Develop and maintain automation scripts and tools (e.g., using Python, Bash) to streamline operational tasks, improve monitoring, and facilitate efficient deployments.* Proactively identify, recommend, and implement enhancements to existing application maintenance practices, operational workflows, and system reliability.* Serve as a technology subject matter expert for internal and external stakeholders, contributing to technology domain roadmaps and firm-mandated controls and compliance initiatives.* Appropriately assess and mitigate risk in all technical decisions, ensuring compliance with applicable laws, rules, regulations, and internal policies, while escalating and reporting control issues with transparency.* Present technical work to senior stakeholders, the team, and other technical teams.* Mentor and train junior team members, fostering a culture of knowledge sharing and continuous improvement.* Demonstrated adherence to strict change control procedures, executing all changes***(e.g., code deployments, infrastructure updates)*** through a formalized change management process ***(e.g., ITSM, ServiceNow)*** with proper documentation and approvals – ***Must Have***.* Working understanding of **Middleware Components** (e.g., Nginx, Tomcat or equivalents).* Strong communication skills, both written and verbal, for technical and non-technical audiences.* Demonstrated analytical and diagnostic skills, with an ability to identify process improvements and best practices.* Ability to work independently, manage multiple tasks, take ownership of initiatives, and operate effectively in a matrixed environment under pressure and tight deadlines.**6+ years** of relevant experience in an **Engineering role**, preferably in Financial Services or a large, complex, and/or global environment.Experience managing and troubleshooting **Linux Operating Systems** ***(e.g., Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu)***, including **System Administration Tasks** like ***User Management, Service Restarts,*** and***File System Checks*** – ***Must Have***.Proficiency in **Scripting for Automation** ***(e.g., Bash, Python)*** and with **Configuration Management Tools** ***(e.g., Ansible, Puppet, Chef)*** for system administration and infrastructure automation – ***Must Have***.Experience with container orchestration using Helm and Kubernetes on platforms like ***AWS EKS, GCP GKE,*** or ***OpenShift*** – ***Must Have***.Working knowledge of **Relational Databases** ***(e.g., PostgreSQL)***, including basic querying – ***Must Have***.Proven track record of maintaining applications and their technology stacks compliant with security and configuration requirements, including successfully passing internal and external security audits by demonstrating secure configuration of applications and infrastructure ***(e.g., implementing least privilege access, hardening OS, managing firewall rules)*** and ensuring continuous compliance with regulatory standards ***(e.g., SOX, GDPR)*** through automated checks and reporting – ***Must Have***.Experience with **Ticketing Systems** ***(e.g., Jira, ServiceNow)*** – ***Must Have***.Familiarity with **Development Concepts** ***(e.g., Git, CI/CD, Pipelines, SDLC)***.#J-18808-Ljbffr



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