Information Technology Support Specialist

2 weeks ago


Chicago, United States Hallstar Full time

The Company

Hallstar is a leading global provider of specialty chemistry solutions. The company takes a collaborative approach to every engagement, working to understand customer businesses in order to provide not only the products that customers need, but the technical support, chemistry expertise and industry knowledge that help the customer make the most of those products.

We believe that our versatility and growth has come directly from contributions made by our team. We are committed to developing our people to their full potential in a working environment where everyone is fully engaged and valued. We offer development opportunities to further enhance business, technical and leadership skills. And as a dynamic, growing, international company we offer a range of career opportunities around the globe.

To learn more, visit www.hallstar.com. Let’s Work Wonders ®


The opportunity: The IT Support Specialist is a key member of our IT team with exposure to virtually all aspects of IT operations and systems in a global corporation.

Responsibilities include:

  • Frontline IT support for employees
  • Procure, configure, and support server and desktop systems
  • Support HR onboarding and offboarding processes
  • Administer our Global Microsoft 365 Environment
  • Mobile Device Support (Microsoft InTune)
  • Application Support
  • Support Avaya phone system
  • System Troubleshooting
  • Network and Firewall configuration and support
  • Configure deploy, and support virtual cloud servers in Microsoft Azure

Skills, Abilities, and Qualities

  • Positive and outgoing team player with a "what can I do" attitude
  • Okay with trying hard, sometimes failing, always continually learning
  • Expects to have good friends at work
  • Adores the idea of working and interacting with a global employee base
  • Good verbal and written communication skills
  • Excellent problem-solving skills
  • Work in an organized manner and the ability to prioritize multiple tasks
  • Ability to lift at least 50lbs (i.e., PCs, printers, monitors and any other peripherals)
  • Willing to travel to all site locations if required (U.S., South America, Europe, Asia.)
  • Experience with Microsoft Azure a plus
  • Experience with Microsoft 365 required
  • In addition to English, Italian, French, Chinese, and/or Portuguese speaking a plus
  • BA/BS degree Required.



Benefits:

Benefits include Medical, Dental, and Vision insurance, Flexible Spending Accounts, Group Term Life Insurance, Optional Life Insurance, Pension, 401(k), Short/Long Term Disability Programs, as well as holiday and paid-time-off benefits.


Job Type: Regular Full Time



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