IT Manager

Overview

IT manager for a start-up environment to run and support variety of IT needs. This is a very hands-on role. We are looking for the following soft skills:

• Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.
• Self-starter with exceptional time management skills.
• Possesses a strong work ethic; does whatever it takes to get the job done.
• Possesses a positive, professional, and proactive approach to problem-solving.
• Professional discretion and good judgment.
• Innovative, resourceful, and conscientious of the organization’s assets.
• Excellent verbal and written communication skills.
• Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
• Sound business judgment and a skilled collaborator.
• Complete integrity with an uncompromised reputation.
• Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.
• Ability to prioritize multiple tasks and handle last-minute changes and user requests.

Responsibilities

• Maintain processes to secure the integrity of all technology-related resources of the organization.
• Responsible for the configuration, support, audit, and improvement of the organization’s technology assets.
• Configure, deploy and maintain all network-related equipment.
• Configure, deploy and maintain all software and computer systems of the organization.
• Create and maintain network documentation.
• Provide end-user support and outstanding customer service.
• Respond to and efficiently resolve outages and interruptions.
• Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.
• Maintain inventory of software licenses and ensure compliance.
• Train staff and users to use systems and applications as needed.
• Ability to travel 30%, sometimes in large blocks of time = 1 week+ (first year may require more travel)
• Ability to work across time zones to support other locations.

Required Experience

• 8+ years of experience working in an IT environment.
• 5+ years’ experience in System Administration
• Advanced proficiency with Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Cisco, Ubiquiti, Apple OSX, and Windows Active Directory.
• Proficiency with MacOS, and iOS installations and support.
• Effective communication, critical thinking, and organizational skills with exceptional attention to detail.
• Experience with web development technologies. (This is not a web development position).
• Experience installing and managing audio-visual systems, teleconferencing, CCTV and video surveillance.
• Proven analytical skills and ability to make clear recommendations and decisions.
• Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.
• Able to work independently within a team environment.
• Able to drive work efficiently to meet deadlines.

Competitive compensation package based on experience.