Senior Quality Manager

2 days ago

Spencer, United States Flexcon Full time

Company Summary

Blueshift's bleeding edge thermal protection systems are used by some of the biggest OEM brands in the eVTOL, rocket, spacecraft and other aerospace, defense industries with challenging temperature or RF requirements. These products are based on AeroZero®, a thin, polyimide aerogel film that is used as the primary insulator in AeroZero Flame and Thermal Barriers (AZ-FTB) and AeroZero Thermal Protection Systems (AZ-TPS). Quality of products and services is critical to success in these markets.


Benefits

Blueshift has a generous benefits package which includes competitive compensation, an annual bonus program, medical/dental/vision/prescription drug coverage, 401(k) with company matching contributions, flexible spending accounts, casual work environment, disability programs, as well as vacation and company paid holidays.


The Senior Quality Manager leads the Quality Function for Blueshift via both direct reports and guiding other functions in pursuit of quality excellence. The Senior Quality Manager has a primary responsibility to develop, refine, implement, and direct the requirements of our quality system, with a strong focus on continuous improvement and operational excellence. Through the Senior Quality Manager’s leadership, the Quality Function supports the manufacturing and product development efforts of the Operations as well as the Applications and Research teams. The Senior Quality Manager investigates any quality issues relating to raw materials and manufactured products. This position directs activities to improve overall quality efficiencies and ensure long-term customer satisfaction.


Responsibilities:

• Establishes and reinforces company policies and protocols for managing quality systems and quality control of manufacturing processes.

• Responsible for all quality control testing of incoming raw materials, WIP goods, and finished goods for properties determined to be critical to quality. Ensure accurate and timely testing and reporting of data and results.

• Uses decision-making priority framework: 1) Safety; 2) Quality; 3) Service; 4) Cost.

• Utilizes understanding of data analytics, systems, and statistics to direct and facilitate root cause investigations and data-driven management reports.

• Establish and maintain statistically valid sampling plans and process audits in support of verified process and product consistency utilizing statistical process control standards.

• Oversees creation and modification of all process recipes (including lamination construction charts) and product\process control plans and testing protocols. Reviews and approves product specifications.

• Champions the customer complaint process with data analysis, systematic approach, and subject matter experts in root cause investigation methodologies.

• Responsible for managing systems to monitor all aspects of customer satisfaction, recognize gaps, and work with functional owners for improvement.

• Manage the creation of product and process control plans to mitigate risk as part of new product developments. Ensures process capability studies are performed at a frequency appropriate for the production level of the given product/WIP.

• Conducts risk assessment associated with a new product or process as part of the scale-up to full commercial manufacturing. Utilize risk analysis tools to improve robustness of product and process design.

• Establish criteria for outgoing quality certificates of analysis (COA) and certificates of conformance (COC) based on strong statistical evidence and understanding of the QMS.

• Coaches direct and indirect reports on how they can impact and improve quality in a systematic way.

• Provide leadership to continuous improvement.

• In collaboration with the Quality Management System (QMS) Champion, this position is responsible for the management, maintenance, and continuous improvement of the QMS (AS9100D standard) to ensure customer satisfaction and mitigate enterprise risk.

• Prepares and maintains AS9100D certification for the Quality.

• Works with FHT Legal, Flexcon Global, and all Blueshift functions to understand regulatory obligations and fiduciary risks to the organization.

• Facilitates decisions on risk mitigation, customer quality agreements, and material disposition balancing risk vs costs and resources available.

• Manage the internal audit system and support audits by customers, regulators and certifying agencies.

• Maintain documentation standards necessary to the QMS. Prepare and present the Management Review (MR) to the executive team.

• Leads material review board (MRB) meetings to discuss trends and proper disposition of materials. Documents all actions and decisions related to Product Quality.

• Develops and manages quality-related training programs for managers and employees.


Location:

On-site- Headquarters in Spencer Massachusetts


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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