Keyholder

Company:

Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.

Cult Gaia is looking for a Keyholder for the East Hampton retail store. The Keyholder will support the Store Manager in the daily business operations of the store including training and supervising employees, interacting with customers, managing inventory levels, be responsible for opening/closing the store, and handling any other tasks assigned by the store manager. The role will be expected to create relationships with clients to understand their lifestyle and fashion needs. They should have expert knowledge of the brand, the aesthetic, and its pieces.

What You Will Do:

• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Maintain a primary focus on training and development on sales proficiency process
• Complete all training and demonstrate the ability to effectively execute company expectations
• Executes style guide directives by overseeing all aspects of merchandising, visual and labeling
• Ensure daily task lists are completed by store teams
• Ensure inventory accuracy according to company asset protection standard work
• Self-assess daily results and partner with Leadership on behavioral expectations to improve
• Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Help to build a culture throughout the store that drives the following positive company expected outcomes
• Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilize all tools to the company standard
• Ensure check-out/in processes are executed
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment
• Be fully responsible for shifts in our store (open/close)

What You Can Bring:

• High School Diploma or GED equivalent.
• Previous retail experience in a direct customer interactive environment preferred
• Previous experience as an assistant manager/key holder of a retail store preferred
• High volume experience is preferred
• An equivalent combination of education and experience will be considered
• Excellent customer service skills and do what it takes to create seamless experiences for customers
• Positive attitude and friendly demeanor
• Excellent verbal, interpersonal, and written communication skills.
• A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines
• Detail-oriented problem solver
• Actively gets tasks done and is driven by a sense of urgency
• Organized with excellent time management skills to deliver maximum impact
• Strong interest in fashion as well as strong knowledge of industry trends

What We Offer:

• Medical, Dental, Vision
• 401K with company match
• Life insurance
• Disability insurance
• PTO
• Employee Allowance
• Referral Program