Retail Operations Business Analyst

4 days ago

Torrance, United States Chemical Guys Full time

Who We Are

Chemical Guys is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today, our stores (also called Detail Garage) bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine. We are more than a brand, we are a lifestyle with a worldwide following. Driven by adventure, a passion for shine, and a love for the road ahead, we welcome any and all who share this passion to become part of our family


Our Culture: At Chemical Guys, we believe in creating a super casual and relaxed work environment where you can truly be yourself. Forget about suits—comfort is key, and you'll never be asked to wear anything formal. We pride ourselves on being playful and engaged, with ping pong tables and open, collaborative spaces instead of locked-away cubicles. Enjoy freshly brewed coffee, stunning views, and an easy-to-access location that makes your daily commute a breeze. It's all about fostering creativity, collaboration, and fun—while getting things done At our core, we are a culture of thinkers and makers. We are more than just a product company that executes ideas and innovations. We live and breathe the world we create.


Job Summary:

As a Retail Business Analyst at Chemical Guys/Detail Garage stores, you'll play a key role in tracking and optimizing our retail success. You'll dive into weekly and monthly KPIs, offering actionable insights to leadership and store teams, while tracking sales trends, promotional impact, and key product metrics. You'll monitor the performance of campaigns like SMS and promotions, assess ROI, and make recommendations for future improvements. Collaborating with teams across inventory, operations, and finance, you'll help forecast sales, analyze financial impacts, and ensure alignment with business goals. You'll also create and optimize reports, dashboards, and visualizations to keep everything running smoothly and uncover new growth opportunities. Ready to turn data into action and make a real impact?


Full Job Description:

  • Prepare and distribute daily, weekly and monthly retail KPIs, providing actionable insights to leadership and store teams. Track sales trends, promotional performance, and key product metrics.
  • Monitor and analyze the performance of active campaigns, including SMS and other promotional activities, to assess ROI and recommend future optimizations.
  • Develop forward-looking sales and performance forecasts for retail stores based on recent trends, upcoming initiatives, and seasonal considerations.
  • Assess the financial impact of upcoming initiatives and quantify their expected contribution to the business.
  • Partner with Inventory Management and Operations to monitor stock levels, shrink, and markdown activity. Provide insights on inventory’s impact on overall business performance.
  • Collaborate with the Accounting team to track performance against budgets and assist in variance analysis to ensure alignment with financial goals.
  • Partner with cross-functional teams, including marketing, store operations, and finance, to develop and deliver ad-hoc and recurring reports to support business decisions.
  • Support leadership with ad hoc reporting, dashboards, and analyses to address immediate needs and identify growth opportunities.
  • Leverage and improve data visualization tools to transition and optimize reporting processes.
  • Analyze market trends to provide revenue generating / cost saving initiatives.
  • Deep dive into Detail Stores’ P&L to assess performance vs forecast, budget, and last year.
  • Create ad-hoc reporting tools and analysis as business dictates.


Minimum Requirements:

  • Education: Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field.
  • Experience:
  • At least 2-3 years of experience in financial analysis, preferably within the retail or consumer goods industry.
  • Strong proficiency in Microsoft Excel, including advanced functions (XLOOKUP, SUMIF, pivot tables, macros, etc.) and data analysis.
  • Technical Skills:
  • Experience in creating, maintaining, and analyzing financial reports using Excel.
  • Strong analytical skills with the ability to interpret and present financial data.
  • Ability to compile and analyze A/B testing results to evaluate performance, providing actionable recommendations to guide business decisions.
  • Knowledge of Financial Reporting:
  • Experience preparing budget vs. actual reports, sales forecasts, and variance analysis.
  • Attention to Detail: Proven track record of delivering high-quality, accurate financial analysis within deadlines.
  • Communication: Strong written, visual and verbal communication skills, with the ability to present financial data to stakeholders.


Preferred Qualifications:

  • Power BI: Experience in using Power BI for reporting and data visualization is highly preferred.
  • Retail Experience: Knowledge of retail-specific financial metrics, such as same-store sales, margin analysis, and inventory turnover, is a plus.
  • Data Management: Familiarity with database management and the ability to work with large datasets.


Position Location: Hybrid/Torrance, CA 3 days per week

Work Schedule: Exempt/Full-time, Monday – Friday with flexibility to work weekends upon request

Compensation: 80-90K Annual

Reports to: VP of Retail


What We Offer:

  • Paid time off
  • 10 paid holidays
  • Low-cost health insurance: Medical, Dental, Vision, & Life
  • 401k + matching
  • Chemical Guys product discounts
  • Plus more

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