Instructional / Content Designer, Fidelity Institutional
3 weeks ago
Job Description:
The Role
As an Instructional / Content Designer on the Client Learning Design (CLD) team, you will design, develop, and deliver a variety of digital content and learning solutions for external clients using the Wealthscape(SM) platform, including online help, eLearning, and job aids.
The Team
The CLD team is focused on new innovations and methodologies to close learner gaps by providing meaningful content and learning experiences for our clients. In this role, you will collaborate with fellow instructional / content designers, subject matter experts (SMEs), trainers, and other cross-functional business partners to build these high-quality experiences.
The Expertise and Skills You Bring
3-5 years in content design or instructional design- Strong written and verbal communication skills
- Ability to learn quickly and simplify complex concepts for target users
- Effective time management, organization, and prioritization skills
- Ability to balance multiple projects and tasks simultaneously
- Understanding of Agile and design thinking concepts a plus
- Experience with HTML a plus
- Experience in financial services and Wealthscape a plus
- Bachelor s degree in English, Communications, or related field preferred
The Value You Deliver
Being customer focused through content design and delivery- Make content design decisions following analysis, feedback, and input you have collected and received
- Value and implement team and strategy standards, styles, and templates to write accurate, well-designed, and effective content
- Actively collaborate with other team members to ensure a consistent, unified approach to content solutions that reflects our team brand
- Effectively run projects and consistently meet deadlines while demonstrating accuracy, attention to detail, and ownership of projects from start to finish
- Participate in discussions for topics outside of day-to-day writing and development, such as emerging learning theories/approaches, analytics, user experience, and other relevant areas
- Samples of previous content design or instructional design work
Samples of previous content design or instructional design work
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
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