Claims Analyst

Trusted insurance provider seeking a skilled and detail-oriented Auto Claims Analyst for a long term temporary role. This hybrid position based in Pasadena. The ideal candidate will have a strong background in auto claims analysis and is looking for a contract opportunity with a possibility for extension or transition to permanent employment.

Key Responsibilities:

• Review, manage, and process auto insurance claims from initiation to resolution.
• Evaluate claim documentation, including accident reports, damage assessments, repair estimates, and photos.
• Analyze claims for accuracy, verifying coverage and assessing liability to determine appropriate claim settlements.
• Communicate effectively with claimants, repair facilities, third-party vendors, and other relevant parties to gather necessary information and resolve issues.
• Identify potential fraudulent claims and conduct thorough investigations as needed.
• Work closely with other internal departments (e.g., legal, underwriting) to facilitate claim resolution.
• Maintain clear, detailed, and accurate records of all claims in the company’s claims management system.
• Ensure compliance with all company policies, procedures, and regulatory guidelines.
• Provide exceptional customer service by guiding claimants through the claims process and addressing their inquiries.

Qualifications:

• 2+ years of experience in auto claims analysis or similar roles in the insurance industry.
• Solid understanding of auto insurance policies, claim processes, and industry regulations.
• Exceptional communication skills, both written and verbal, with a customer-focused approach.
• Ability to assess claim details, including vehicle damage and repair estimates, to make accurate decisions.
• Strong problem-solving skills and the ability to manage complex claims issues.
• Proficiency in using claims management software and Microsoft Office Suite (Excel, Word, etc.).
• Highly organized with great attention to detail and the ability to manage multiple tasks simultaneously.
• Ability to work independently in a hybrid work environment while collaborating effectively with remote and in-office teams.

Benefits (Contractor):

• Competitive hourly rate
• Flexible work schedule with hybrid remote options
• Potential opportunity for contract extension or transition to permanent employment
• Professional development and growth opportunities
• Exposure to a dynamic team environment in a leading insurance company