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Onsite role

4 months ago

Plano, United States Visionary Innovative Technology Solutions LLC Full time

Hi

Job Title: Backup Administrator-

24/7 rotational shift (Shift 1 (8 AM – 5 PM), Shift 2 (4 PM – 1 AM), Shift 3 (12 AM – 9 AM))

Location : Plano TX- onsite

Job type : contract

Technology:

  • Avamar, Data. Domain skills. Cyber Recovery a plus or able to train on Cyber Recovery.
  • DPA reporting and monitoring.

Duties and Responsibilities:

  • Support a variety of backup configurations and platforms
  • Perform routine systems maintenance, upgrades, capacity planning, and administration
  • Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems
  • Investigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs)
  • Communicate effectively with various entities, including client technical and non-technical resources
  • Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
  • Proactively monitor and report performance utilization of backup technologies
  • Handling major issues (P1/P2) and working on backup environmental errors with the vendor
  • Configuration, layout, and performance tuning of backup infrastructure
  • Provide analysis of Environment and Best Practice knowledge transfer
  • Perform necessary backup infrastructure maintenance in accordance with customer's change management policies.
  • Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards
  • Participate in Root Cause Analysis reviews when applicable
  • Active participation in Disaster Recovery planning and exercises when required
  • Perform on-call activities as needed for the environment and technologies

Skills and Qualifications:

  • Bachelors degree preferred in Computer Science or equivalent experience
  • Minimum 5+ years in a Backup Infrastructure hardware and software environments
  • Experience with EMC Storage products
  • and Windows server operating system skills including the ability to write and troubleshoot shell scripts
  • Knowledge of job associated database / software / documentation backups
  • Should be able to deploy Backup environment from scratch, participate in DR activities
  • Knowledge of Application aware backups (SQL, Oracle, Exchange etc.)
  • Knowledge of Avamar, Data Domain, CyberRecovery and CyberVault.
  • Familiarity with VMware and other virtualization technologies.
  • Problem solver with troubleshooting, decision making, and analytical skills
  • Able to work and interact with others in a structured / team environment
  • Flexibility and adaptability to handle competing work demands
  • Excellent verbal and written communication skills
  • Ability to work flexible hours and be on-call
  • ServiceNow functionality and usability