Automotive Sales Associate

4 weeks ago

Lakeland, United States EZ AUTO Lakeland Full time

About us


EZ AUTO is a used car dealership in Lakeland, FL. We have been in business for 7 years and we are focused in providing a Buy Here Pay Here solution to customers with bad or no credit that can't get approved through a regular bank.


We pride ourselves in having a relaxed working atmosphere, as well as:


  • Safe work environment.
  • International and bilingual workforce.
  • Friendly team.


Responsibilities of the Job


Responsible for being fully involved in sales, lead generation and customer experience activities.


  • This position is for: Main Salesperson
  • Includes all forms of communication and paperwork prior to a customer visit, as well as in-person to provide solutions and complete the purchase.
  • Partner with Managers to delegate tasks and responsibilities, meeting customer and company needs.
  • Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations.
  • Making phone calls, sending text messages and e-mails, scheduling appointments, answering questions and educating potential customers about their options.
  • Collaborating with team members to reach sales targets.
  • Opening/closing the dealership.


Knowledge, Skills and Abilities


  • Professional and persuasive communication skills; must have the ability to ask for the sale and handle customer requests.
  • Required; at times to work a flexible schedule including early mornings, evenings and Saturdays.
  • Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information.
  • Must execute the highest attention to detail when assisting with the sale processes.
  • Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes.
  • Must practice strict discretion when dealing with sensitive information and account information.
  • Must be comfortable operating and parking vehicles on and off the lot.
  • Must be able to work autonomously and take ownership on assigned tasks.
  • Must assure the highest level of customer experience and satisfaction.
  • Must be comfortable working with computer software.


Requirements


  • Speaks fluently English & Spanish.
  • 2+ years of related work experience in sales.
  • Valid driver’s license.
  • Must be at least 18 years of age.
  • Ability to pass a drug test and a background check.

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