Firewall Manager

Introduction

The Office of Security Management within the Department of Information Technology (DoIT) provides State agencies with a common statewide strategy for secure, effective, and technically sound use of the State's information technology resources. This Office is responsible for the establishment of Security Policies, Security Guidance, Security Awareness, and management of the Statewide Security Operations Center (SOC), which provides detection, cyber threat, and incident response capabilities; and is a source of IT security information for State agencies.

Grade

STD 24

Main Purpose of Job

The Firewall Manager is a leadership role responsible for the overall health and operation of the managed firewall platform, maturing the managed firewall service, leading the firewall team, and being a key contributor to the technical vision of the service. The Firewall Manager is responsible for executing the strategic direction of the Director of Cybersecurity Operations.

The chosen candidate for this position must have excellent communication and interpersonal skills, the ability to collaborate effectively with technical and non-technical stakeholders and the ability to multitask and work under pressure in a fast-paced environment.

Position Duties

• Lead and manage the firewall team responsible for the day-to-day operations of the Managed Firewall service and ensure that work quality, procedures, processes, and production statistics align with leadership strategies and goals.
• Develop metrics to ensure the service and systems are operating as designed, identify patterns of alerts and support analysis to drive improvements and efficiencies.
• Document and maintain the Managed Firewall service architecture, processes, and procedures.

Minimum Qualifications

Education: A bachelor's degree from an accredited college or university in computer science, cybersecurity, information technology, software engineering, information systems, computer engineering, business administration or other related field.

Experience: Five years working in an information technology area such as, firewall administration, system engineering, desktop/server administration, network engineering and/or information security. Two of the five years must have been in a supervisory role.

Three of the five required years of experience needs to have been working with next-gen firewalls such as Palo Alto Networks, Cisco, and other equivalent vendor firewall experience.

Note: Additional experience as defined above may be substituted on a year for year basis for the degree.

Preference will be given to candidates who have one or more of the following experience/skillset.

One or more of the following certifications: DOD 8570.01 CSSP Analyst level certification, DOD 8570.01 IAT Level II or IAM Level II certification, Palo Alto Networks Certified Network Security Administrator (PCNSA).

Experience working with enterprise network architectures to include routing/switching, and common protocols.

***This is a management service position that serves at the pleasure of the appointing authority***