Infrastructure Delivery Manager

4 weeks ago

Irving, United States Rose International Full time

•**Only qualified Infrastructure Delivery Manager candidates located near the Irving, TX area to be considered due to the position requiring an onsite presence***

Qualifications:

1-3 years relevant experience in Financial Services or similar fields with a documented track record of success

Project Management skills/working knowledge of the techniques for planning, monitoring, and controlling programs and resources.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success

Strong and Demonstrable skills with following:

Understanding of Data Center IT components that include Private Platforms, Networks, Storage, and Distributed systems

Knowledge of virtual environments, networks, and related technology applications, large scale enterprise data centers, databases, storage, cloud

JIRA/Confluence (e.g., dashboards, advanced roadmap, Kanban boards, issues)

ServiceNow (e.g., INC, CHG, REQ, SLTN)

Microsoft Excel (e.g., Pivot Tables, vertical and horizontal look ups)

Microsoft Project (e.g., Project schedule building/editing with multiple dependencies/schedules shifting)

The Infrastructure Services Program Management group is seeking a Private Platform Services Infra Delivery Manager reporting to the Private Platform Services Portfolio Management Global Lead. Primary responsibilities include coordinating JIRA, Confluence, ServiceNow and PTS to manage delivery of Private Platform efforts requested by Private Platform Services Organizations. The work involves coordination of milestone delivery working with peer organizations within Infrastructure Services and cross-functional teams within Technology Infrastructure. The individual will drive to successful outcomes within a given timeline, deliver transparency in risk management and reporting through various levels of management, coordinate of requirements gathering, coordinate of standard solution designs, coordinate security/risk policies with security teams, coordinate with operations and engineering teams on blockers, management of project documentation in accordance with the team, Company Program and Project Management Procedure (CPPMS) standards and methodologies, and Infrastructure Services Program Management PCM (Process Control Manual)

Responsibilities:

Develop and maintain detailed IT work plans through use of JIRA/Confluence, Advanced Project Roadmap (e.g., schedules, budget, project estimates, resource plans and status reports)

Interfaces with key stakeholders and portfolio manager regarding status of projects.

Provides expertise in area and an intermediate level of understanding of the principles of IT project leadership.

Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

Identifying and managing to the critical path and milestones of a schedule

Identification of risks, that affect milestone deliverables with follow through on mitigation, resolution, and path to green.

Knowledge of key technical dependencies across Private Platform Services, awareness of consequences or downstream impact associated with both timely and properly planned delivered

Adhere to Company group service and delivery processes and procedures.

Development of JIRA and Confluence dashboards for full transparency into assigned initiatives, and communication of status and issues to all stakeholders, including senior management, on a timely basis.

Ability to persuade, carry influence and rally diverse interests toward common goals.

Coordination of global virtual teams working across multiple time zones/regions: NAM, EMEA, ASPAC, LATAM

As plan requires during planned Green Zone, support weekend change bridge, communications and coordination across various technical support teams serving as primary escalation point within Infrastructure Services Program Management

Prepare and report status on a regular basis, including metrics needed for various risk groups and dashboards where applicable

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Company group, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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