Associate Warehouse Manager
3 weeks ago
About Pietra:
At Pietra, we're revolutionizing commerce by building the world's most efficient platform to operate a brand remotely. Our Warehouse Operations team plays a crucial role in providing operations as a service to hundreds of individual retail brands, managing product fulfillment, assembly, inventory receiving, and storage.
Role Overview:
As the Associate Warehouse Manager, you will oversee a small team of warehouse operations specialists focusing on one division across either receiving, outbound fulfillment, productivity, order-related customer support or inventory management. This position requires skill in managing team performance and problem-solving in real-time to ensure that deadlines and priorities for product delivery to customers are met properly.
Duties and Responsibilities may include:
- Manage inbound receiving including unboxing, inventory management, item scanning and binning
- Oversee fulfillment services for high volume/high SKU mix product lines, including picking, packing and quality control
- Manage returns, and inventory transactions in Pietra's system for returned/exchanged items
- Work with the Senior Warehouse Manager to improve Pietra's fulfillment capabilities, processes, and systems using information from warehouse operators' performance
- Work with Customer Support to address order issues in real time
- Track performance metrics for small team of warehouse operators focused on one area of the warehouse (e.g., on-time shipment, order accuracy, and fill rate performance)
Qualifications:
- 2+ years of experience in warehouse operations, preferably in a managerial role.
- Understanding of inventory management principles and best practices.
- Experience with order processing systems and warehouse management software.
- Communication and leadership skills.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Why You'll Love Working at Pietra:
- Opportunity to work on cutting-edge technology in the e-commerce space.
- Collaborative and inclusive work culture.
- Room for growth and career development.
- Competitive salary and benefits package.
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