Medical Assistant

5 days ago

Bellaire, United States eTeam Full time

Job Title: Medical Assistant II

Duration: 04-06+ Months + High possibility of extension

Location: Bellaire, TX 77401

Schedule Notes: Monday-Friday 8:15 AM to 4:45 PM


  • Job Description:Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
  • Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
  • Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
  • Proactively approaches dissatisfied customers and implements customer service recovery measures.
  • Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
  • Obtains translation services as needed for customers.
  • Participates in clinic meetings to assist in planning optimal patient flow for session/day.
  • Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
  • Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.


  • Skills:Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts.
  • The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills.
  • The ability to demonstrate quick decision making and self-initiated work behaviors is necessary.
  • Bilingual in Spanish/English a preferred


Required: BLS Certification, Medical Assistant Certification,

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